(Offre en anglais) Soliya recrute Training Program Coordinator عودة إلى الفرص

Position Overview:

We are looking for a recent university graduate that is deadline-driven, self-motivated and media savvy individual who is passionate about cross-cultural dialogue and conflict resolution, to join our group of high-performing team players. You will work closely with the volunteer training and engagement team in Europe, and North America on implementing the online facilitation training and assisting with volunteer recruitment efforts. In this role you will perform a variety of administrative/support tasks essential to successful training implementation and evaluation, as well as communication tasks with the volunteer community. This position will be based in Tunis, Tunisia.

About Soliya:

Soliya is a global non-profit headquartered in New York, that combines best practices for constructive dialogue with innovative use of new media technologies to shift the way societies resolve their differences from a confrontational & coercive approach to one defined by cooperation & compassion. Soliya aims to develop a diverse and global community of young adults who individually and collectively use new media and communication technologies to promote understanding and empathy within and between their societies. Our mission is global, but our current focus is on strengthening relationships and fostering cooperation between youth from Western and predominantly Muslim societies. Soliya’s Connect Program is a unique cross-cultural virtual exchange program that directly connects university students in North America, the Middle East, North Africa, Europe and Asia using a web-based videoconferencing application. Guided by Soliya-trained volunteer facilitators, participating students collaboratively explore issues that currently divide Western and predominantly Muslim societies by engaging in intensive, structured dialogue, and creating videos and other projects addressing relevant themes. Volunteers and alumni from the Connect Program also form the foundation for the Soliya Community, a vibrant and global network designed to inspire and empower a community of young people to promote cross-cultural understanding in their societies.

Soliya’s online facilitation training and practicum is designed to prepare volunteers for their roles in the Connect Program but also more broadly aims to equip a global community of youth with facilitation and conflict resolution skills that are applicable to a variety of conflict situations as well as the unique experience that the Connect Program offers. Via Soliya videoconferencing platform, Soliya facilitators are trained to engage participants in a constructive, respectful dialogue around pertinent global issues as well as discussion around culture, religion, politics, and identity. They learn how to recognize and manage group dynamics that allow them to create a safe space for dialogue that evokes critical thinking, collaboration, curiosity, and empathy. Facilitators are part of global network of conflict resolution/prevention professionals and are continually learning and honing their skills through peer-feedback/engagement, their continued involvement in the Connect Program, and additional training opportunities.

Job Responsibilities:

We are looking for talented recent graduates to support the volunteer training program with an array of administrative and communication tasks;

• Manage the relationship with trainees during the program and coordinate all trainee related affairs
• Review weekly performance, attendance, and technical information about trainees and report to team on patterns and suggested follow-up
• Update training logistical information; track trainee registration and schedule requests
• Maintain regular updates and follow-up on internal databases and performance measurement metrics
• Communicate with trainees to provide support, materials, and updates
• Work with the team to collect, track, and analyze volunteer evaluations and feedback
• Assist in the volunteer application review process; arrange interviews and track results
• Build efficiency in current systems and collaborate with other teams on greater optimization in functional area
• Track trainee retention patterns, drop rates and reasons, work with team to identify patterns
• Build efficiency in current systems and collaborate with other teams on greater optimization in functional area
• Facilitate dialogue for the Connect Program after receiving training

Salary & Benefits:

The salary for this full-time position will be commensurate with experience, with full benefits. Soliya is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex or national origin.

This is a unique opportunity with exceptional growth potential to join a young organization at a dynamic stage in its development and work on one of the world’s most pressing issues.