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Resettlement Associate – UNHCR Retour vers les opportunités


25 Juillet 2020 Il y a 4 ans

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Détails de l'opportunité

Régions concernées par cette opportunité: Sfax

Operational Context: 

UNHCR Field Office Zarzis (Southern Tunisia) conducted RSD (Refugee Status Determination) to an increasing number of asylum seekers over the last six months. Those asylum seekers are mostly from West Africa, the horn of Africa (Somalia, Eritrea and Ethiopia) and Sudan. A significant number of these asylum seekers include those travelling overland from Algeria and those rescued at sea. Arrivals from Libya started in late 2018 in the wake of the fighting and insecurity in Tripoli and its surrounding area.

The operation has enhanced its RSD capacity at FO level and the identification of cases in need of resettlement. Tunisia FO operation has currently 1 Resettlement staff based in Zarzis and is looking to recruit an additional resettlement staff to be based in Sfax. The resettlement target for 2020 is 150 persons. UNHCR Tunisia recruited one Resettlement Officer based in Tunis, the latter will work jointly with the Resettlement Associate and will ensure capacity building.   

The caseload registered in Tunisia consist of profiles with extreme vulnerabilities, highly traumatized individuals arriving from Libya having gone through SGBV, torture and forced slavery. The operation also registers cases of children at risk (UACs) women at risk, LGBTI, and persons with legal and physical protection needs. 

Under the direct supervision of the Associate Protection Officer in Sfax and the technical supervision of the Resettlement Officer in Tunis, the Resettlement Associate will conduct resettlement interviews, drafting Resettlement registration forms (RRF) and submitting for review and processing at CO level. 

He/she will also be involved in protection case management as advised by the Associate Protection Officer in Sfax.

Functional Statement: 

Under the direct supervision of the Associate Protection Officer in Sfax and the technical supervision of the Resettlement Officer in Tunis, the Resettlement Associate will undertake the following tasks:

  • Assess the resettlement needs, conduct casework by interviewing identified refugees for resettlement. 
  • Complete RRFs (Resettlement Registration Forms) and refer cases for review to the Associate Resettlement Officer in Tunis; Cases are referred for review in accordance with existing SOPs; 
  • Research country of origin information to support and strengthen resettlement cases; 
  • Support and assist in the preparation of and facilitation of resettlement country missions; 
  • Organize training sessions on resettlement related issues and referrals for UNHCR staff and partners; 
  • Manage in a fair manner refugees ‘resettlement expectations through information sharing, outreach and counselling; (in coordination with field/protection team)
  • Regularly liaise with Protection, Community Based Protection and other relevant Units on protection needs within the Office; 
  • Regularly update V4 database with resettlement events and maintain own statistical data for reporting purposes; 
  • Participate at the Protection Unit and Field Office meetings when requested; (to discuss the cases identified and harmonize the approach with other units) 
  • Systematically apply an age, gender and diversity (AGD) perspective in the performance of assigned tasks. 
  • Ensure that persons of concern have accurate information on the RST procedures, including UNHCR standards, policy and practice. 
  • Create and update physical files as needed. 
  • Report to the Associate Protection Officer in Sfax and the Resettlement officer (Tunis) on the activities completed (counselling, RRFs, referrals). 
  • Ensure UNHCR’s RST procedures are implemented in accordance with relevant UNHCR standards and policies, including policies related to age, gender, and diversity mainstreaming (AGDM); 
  • Ensure Persons of concern have fair and transparent access to the RST procedures; 
  • Ensure Persons of concern are treated with dignity, respect and professionalism; 
  • Ensure Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment;

Critères d'éligibilité

  • Education: University degree in Law, International Law, political Sciences or related field.
  • Minimum 2 years of relevant professional job experience, preferably in the area of resettlement, refugee status determination. protection, human rights or international humanitarian law.
  • Fluency in English and French
  • Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles
  • Excellent drafting skills
  • Strong research and analytical skills.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and cross-cultural communication skills.
  • Key Competencies Integrity and professionalism: demonstrated expertise in area of specialty and ability to apply good judgment; high degree of autonomy, personal initiative and ability to take ownership; willingness to accept wide responsibilities and ability to work independently under established procedures in a politically sensitive environment, while exercising discretion, impartiality and neutrality; ability to manage information objectively, accurately and confidentially; responsive and clientoriented Accountability: mature and responsible; ability to operate in compliance with organizational rules and regulations. Commitment to continuous learning: initiative and willingness to learn new skills and stay abreast of new developments in area of expertise; ability to adapt to changes in work environment. Planning and organizing: effective organizational and problem solving skills and ability to manage a large volume of work in an efficient and timely manner; ability to establish priorities and to plan, coordinate and monitor (own) work; ability to work under pressure, with conflicting deadlines, and to handle multiple concurrent projects/activities. Teamwork and respect for diversity: ability to operate effectively across organizational boundaries; ability to establish and maintain effective partnerships and harmonious working relations in a multicultural, multi-ethnic environment with sensitivity and respect for diversity and gender; Communication: proven interpersonal skills; good spoken and written communication skills, including ability to prepare clear and concise reports; ability to conduct presentations, articulate options and positions concisely; ability to make and defend recommendations; ability to communicate and empathize with staff (including national staff), counterparts and local interlocutors coming from very diverse backgrounds; ability to maintain composure and remain helpful towards the staff, but objective, without showing personal interest; capacity to transfer information and knowledge to a wide range of different target groups;
  • Desirable Qualifications & Competencies: Knowledge of International Refugee Law and Human Rights Law and ability to apply the relevant legal principles. The ability to work effectively under stress and in crisis situations. Working experience with procedures and principles related to RST is highly desirable. Experience in counselling asylum seekers or refugees. Experience in working with vulnerable or traumatized individuals. Completion of UNHCR's RSD Learning Programme, COI Learning Programme, or Protection Learning Programme.

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