Request For Proposals- Chemonics International Retour vers les opportunités

Société: Chemonics International / Projet: USAID Visit Tunisia Activity

Objet: “Request For Proposals (RFP): Design, Development, and Launch of a Tourism Data Dashboard (RFP-VT-2024-001)”

Deadline: Proposals due date is May 10, 2024 at 5PM

Background:

The USAID-funded Visit Tunisia Activity is a 5-year project designed to enhance Tunisia’s tourism potential, with the goal of generating revenue and jobs, particularly for women and youth, and for populations in underserved regions of the country. The overall vision behind USAID’s investment in Tunisia’s tourism sector is to capitalize on Tunisia’s natural, cultural, heritage and historical sites to develop a more diversified and high-quality tourism sector that contributes to broad-based economic growth. The project will seek to achieve the following four objectives:

• Objective 1: Enhance Tunisia’s competitiveness as a tourism destination.
• Objective 2: Increase tourism-related investments and revenue.
• Objective 3: Improve the enabling environment for sustained growth in the tourism sector.
• Objective 4: Private sector engagement to expand the offer and quality of alternative tourism.

The USAID Visit Tunisia Activity team working on enabling environment for sustained growth in the tourism sector is aware that for expanding its tourism potential, Tunisia must compile verifiable information that will help it identify new markets and product opportunities to become more competitive and expand tourism economic impact. Having more and reliable tourism statistics is essential for policymakers to make effective decisions. Only with sufficient and adequate data that generate credible statistics it is possible to undertake different types of analysis of tourism. This is essential to evaluate the different aspects of tourism and to support and improve policy and decision-making.

Tourism policymakers and professionals in Tunisia identified the development of tourism statistics system as a strategic priority in its tourism Strategy 2035. Hence, in the framework of Chemonics-Visit Tunisia Activity support, two International Tourism Visitor Surveys were successfully conducted in March and August 2023 to collect data on international tourism visitors’ expenditure. These 2 surveys wide range of tourism data, nourished the first-ever Tunisian Tourism Satellite Account (TSA) compilation in line with UNWTO standards, ensured by Tunisian National Institute of Statistics.

While satisfied by the results achieved in developing Tunisia TSA, both public and private tourism stakeholders expressed the urgent need to benefit from the availability of new data collection and extraction tools to build a digital Tourism Data Dashboard that could reduce current substantial time gaps in tourism statistical data availability and dissemination. Dissemination of data to the public currently remains limited to paper-based reports and electronic file formats making the use of data analysis difficult and requiring further processing and transformation. ONTT’s publication is available on a yearly basis.

Chemonics-Visit Tunisia Activity, seeks proposals from a subcontractor to design, develop and deploy an Information Management System that manages, stores, processes, disseminates, and visualises big data coming from public and private tourism stakeholders.

Scope of Work:

USAID Visit Tunisia will support design and development of dynamic Tourism Data Dashboard and solicit a subcontractor to conduct the implementation of this data dashboard in line with agreed methodology and implementation controls.

The successful offeror shall plan, design, develop and deploy a no/low code dashboard that allows ONTT to manage, store, process, disseminate and visualize tourism data. This dashboard should have an online and public interface that ideally enables private sector users to search and download customized reports.

Additionally, the aim is to employ advanced IT tools (such as Artificial Intelligence) to support the generation of systematic information and data visualization from input provided by reporting organizations to inform tourism data system.

The awarded offeror will be provided with a tourism data mapping elaborated by ONTT, and tourism data processed, collected, and stored through different methods using offline excel files, paper forms, databases, etc.

During the whole process of delivering the Tourism Data Dashboard, the successful offeror will be expected to liaise with ONTT and USAID Visit Tunisia as appropriate and reasonable, to seek their opinions and feedback in the proposed methodology, as it is envisaged that this dashboard will be evolving to cover further tourism data collected in the future.

The Tourism Data Dashboard should be fully owned and managed by ONTT either by having the source code of the Dashboard framework, or by having the source of the dashboard web root/ published version with ONTT owning all systems derived from the Dashboard along with receiving updated security batches released by the subcontractor.

Qualifications:

The subcontractor should possess the following qualifications:

1. Expertise in full-stack web development, including front end and back-end technologies, preferably using universal programs such as Microsoft. Proven track record of developing similar scale interactive and data-driven websites.
2. Ability to integrate complex databases and handle large volumes of data.
3. Experience in creating interactive data visualizations and dashboards.
4. Proficiency in data analysis tools and programming languages relevant to data science.
5. Strong portfolio showcasing expertise in user interface and user experience design. Experience in designing intuitive and engaging interfaces, especially for data-intensive applications.
6. Knowledge of the latest design trends and technologies.
7. Experience in creating multi-language and inclusive interface.

*The successful offeror shall deliver to Chemonics Visit Tunisia the following deliverables:

• Deliverable No. 01: Project plan and resource requirements
• Deliverable No. 02: Tourism Data Dashboard design, prototype, and translation strategy
• Deliverable No. 03: IT & AI tool integration with language support
• Deliverable No. 04: Beta version, user feedback and language testing
• Deliverable No. 05: Final platform, training materials and multilingual support
• Deliverable No. 06: Post launch customer care and support

(More details on the below attached file).

USAID_Visit_Tunisia_RFP-VT-2024-001_Tourism_Data_Dashboard

Deadline for offers: May 10, 2024 at 5PM local time of Tunis

Offers must be emailed to: procurement@visittunisiaproject.org