Program Officer (Tunisia) MEPI Alumni Connection Program-World Learning عودة إلى الفرص

Program Support (Tunisia) 100%

Title: Program Officer (Tunisia) MEPI Alumni Connection Program

Reports To: MENA Program Manager

Location: Tunis, Tunisia           

About World Learning: World Learning works globally to enhance the capacity and commitment of individuals, institutions, and communities to create a more peaceful, and just world through education, sustainable development, and exchange.

Summary: World Learning seeks a Program  Officer (Tunisia) based in Tunis, Tunisia to support the Middle East Partnership Initiative Alumni Engagement hereinafter referred to as “MEPI Alumni Connection Program”. The Program Officer will be a part of overall program implementation including planning, designing, organizing and implementing a MEPI alumni engagement, development and outreach program activities that takes place in the MENA region. 

Responsibilities and Duties:

• 60% of their time will be dedicated to tracking alumni information through various communications and outreach methods;

• Update the database with accurate information and reflect changes in the day-to-day programmatic communications;
• Track alumni engagement by program, country, age, etc. using smart segmentation methods;
• Produce smart and visually appealing database files, charts and statistics to be shared with the donor and involved partners;
• Record alumni engagement in the database and work hand in hand with other colleagues to document such updates across different templates;
• Improve database tracking and documentation templates and operations & systems through useful methods and scientific approaches;

• 40% of your time will be committed to creating and editing complex activity materials in English and Arabic and virtual and in-person programming coordination support;

• Extensively mobilize and liaise with MEPI alumni, relevant stakeholders and partners for effective implementation of in-person and virtual program activities;
• Assist in organizing seminars, meetings, and appointments, and contribute towards the development of learning tools and virtual activities;
• Research and engage subject matter experts, technical assistance experts, and facilitators across all MENA countries;
• Arrange different aspects of in-person and virtual programming logistics. Duties require knowledge of procurement, vendor relations, financial management and expenses reconciliation; 
• Support integration of DEI goals and practices in internal operations and communications, as well as in program design and implementation;
• Demonstrate a curiosity about World Learning as a whole, with the aim of being able to effectively represent the organization to external audiences commensurate with the position;
• Support an organizational culture of continuous learning through rigorous program monitoring, data tracking, donor and MERL reporting, research and reflection to ensure strong outcomes;
• Handle other tasks as assigned by the MENA Program Manager. 

Qualifications and Requirements:

• A minimum of four years of practical experience in working on international programs is preferred;
• A relevant bachelor’s degree;
• Solid knowledge of database tracking methods and proficient use of platforms (SPSS, Power Bi, Excel shortcuts, Salesforce, spreadsheets, etc.). Some knowledge in database development languages is preferred but not mandatory; 
• Strong written and oral communication skills in Arabic and English required (Advanced level in French would be beneficial);
• Strong cross-cultural experience with people from across the Middle East and North Africa region;
• Ability to work independently and cooperatively with colleagues, or persons with different national and cultural backgrounds;
• Demonstrated accuracy, attention to detail, organizational and event planning ability; 
• Strong coordination, logistical, and time management skills;
•  Strong interpersonal and session management skills;
• Working knowledge of Canvas, Formstack, Mailchimp or other learning or participant recruitment/ research management systems;
• Demonstrated knowledge of handling a range of activities and responsibilities while showcasing a set of skills when it comes to adjusting to donor requirements and tight deadlines;
• International work or study experience in the United States preferred; alumni of MEPI, ECA or other USG programs strongly encouraged to apply.