Position Title: Senior Operations Assistant
Duty Station: Tunis, Tunisia
Classification: G6
Type of Appointment: Special Short Term for 6 months with possibility of extension.
Estimated Start Date: As soon as possible
Closing Date: 03 mars 2017
Reference Code: LY20-2017-004
Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
Context:
Under the overall supervision of the COM and the direct supervision of the Senior Operations Officer, the incumbent is responsible for providing overall support and specialized assistance in the elaboration of the management functions, monitoring, as well as internal and external relations
Core Functions / Responsibilities:
- Assist the Senior Operations Officer in ensuring Mission-wide integration and effective coordination of programs/projects delivery;
- Assist the Senior Operations Officer in promoting management structure that fosters joint operations planning and coordination among program/projects;
- Follow up regularly the production of, compile, and analyse targeted information materials, including daily sitreps, on emergency operations, internal and external reports, information sheets on pertinent subjects in response to request from partners;
- Assist the Senior Operations Officer in ensuring the coordination and convergence between programs and projects aiming to advance efficacy and effectiveness while reducing parallel structures and avoiding duplication, overlap and wastage of resources, including human resources;
- Directly assist in the implementation of the SAR and Humanitarian assistance project activities.
- Undertake routine, independent spot-checks of programme activities as tasked by the Senior Operations Officer, identify issues and propose remedial actions;
- Support and facilitate the preparation of relevant training and guidance manuals for program/project and support units;
- Assist in coordinating trainings to ensure continuity of high level of general awareness and specialized knowledge/skills among all staff;
- Assist in the preparation of presentation materials (power point) and other relevant documents
- Assist in monitoring program/project compliance with the objectives set in the project document and budget in coordination with Project Development Officer and other M&E officer.
- Perform such other duties as may be assigned.
- Undertake any other duties within the incumbent’s capabilities that might be assigned by the RMO and Procurement Officer.
Required Competencies:
The incumbent is expected to demonstrate the following technical and behavioral
Accountability
- Accepts and gives constructive criticism
- Follows all relevant procedures, processes, and policies
- Meets deadline, cost, and quality requirements for outputs
- Monitors own work to correct errors
- Takes responsibility for meeting commitments and for any shortcomings
Client Orientation
- Identifies the immediate and peripheral clients of own work
- Establishes and maintains effective working relationships with clients
- Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
- Keeps clients informed of developments and setbacks
Continuous Learning
- Contributes to colleagues’ learning
- Demonstrates interest in improving relevant skills
- Demonstrates interest in acquiring skills relevant to other functional areas
- Keeps abreast of developments in own professional area
Communication
- Actively shares relevant information
- Clearly communicates, and listens to feedback on, changing priorities and procedures
- Writes clearly and effectively, adapting wording and style to the intended audience
- Listens effectively and communicates clearly, adapting delivery to the audience
Creativity and Initiative
- Actively seeks new ways of improving programmes or services
- Expands responsibilities while maintaining existing ones
- Persuades others to consider new ideas
- Proactively develops new ways to resolve problems
Leadership and Negotiation
- Convinces others to share resources
- Actively identifies opportunities for and promotes organizational change
- Presents goals as shared interests
- Articulates vision to motivate colleagues and follows through with commitments
Performance Management
- Provides constructive feedback to colleagues
- Identifies ways for their staff to develop their abilities and careers
- Provides fair, accurate, timely, and constructive staff evaluations
- Uses staff evaluations appropriately in recruitment and other relevant HR procedures
- Holds directly reporting managers accountable for providing fair, accurate, timely, and constructive staff evaluations
Planning and Organizing
- Sets clear and achievable goals consistent with agreed priorities for self and others
- Identifies priority activities and assignments for self and others
- Organizes and documents work to allow for planned and unplanned handovers
- Identifies risks and makes contingency plans
- Adjusts priorities and plans to achieve goals
- Allocates appropriate times and resources for own work and that of team members
Professionalism
- Masters subject matter related to responsibilities
- Identifies issues, opportunities, and risks central to responsibilities
- Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
- Persistent, calm, and polite in the face of challenges and stress
- Treats all colleagues with respect and dignity
- Works effectively with people from different cultures by adapting to relevant cultural contexts
- Knowledgeable about and promotes IOM core mandate and migration Solutions
Teamwork
- Actively contributes to an effective, collegial, and agreeable team environment
- Contributes to, and follows team objectives
- Gives credit where credit is due
- Seeks input and feedback from others
- Delegates tasks and responsibilities as appropriate
- Actively supports and implements final group decisions
- Takes joint responsibility for team’s work
Technical
- Delivers on set objectives in hardship situations
- Effectively coordinates actions with other implementing partners
- Works effectively with local authorities, stakeholders, beneficiaries, and the broader community to advance country office or regional objectives