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(Offre en anglais ) British council recrute un(e) Customer Service Assistant- (Part Time)_Tunisia Retour vers les opportunités

British Council

Lance   Offre d'emploi


28 Novembre 2019 Il y a 4 years

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Détails de l'opportunité

Régions concernées par cette opportunité: Tunis et 1 autre(s) régions

context :

region : Middle East North Africa (MENA)
Country / Territory :Tunisia
Location :Tunis
Department :English & Exams
Job Category :Customer Services
Pay Band :Locally appointed Grade J
Vacancy Description :Fixed term part time contract for 1 year. Location: Tunis. Full time post- Pay Band (J) -Locally appointed . Medical insurance / annual leave. Salary is 573 TND gross. Post holder must have the right to work in Tunisia. Closing date: 28/11/2019

About Us

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies

Role Purpose

The post-holder will deliver the highest quality British Council Customer Experience in this role as the first point of contact for all British Council registration services. Post-holder will demonstrate the attitudes, skills, behaviours and knowledge required by British Council customer service professionals and in accordance with British Council Customer Service Standards. To promote and sell British Council products and services. 
For more information regarding the role profile, British Council core skills and behaviours, please refer to the documents attached below;
Customer Service Assistant- (Part Time)_Role ProfileBritish Council BehavioursBritish Council Core Skills

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