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Islamic Relief recrute un(e) Volunteering Assistant(e) of direction Retour vers les opportunités

Islamic Relief Tunisia

Lance   Offre d'emploi


24 Décembre 2018 Il y a 3 ans

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Détails de l'opportunité

Régions concernées par cette opportunité: Tunis et 1 autre(s) régions
Domaines concernées par cette opportunité: Droit des migrants

Title Mission:  Volunteering Assistant(e) of direction

Reference: IRT/HR19/3-12-18

Location: IRT Tunis Office

Contract duration: One year.

About the NGO:

Islamic Relief has been operating in Tunisia since 2011 primarily as a response to the influx of refugees during the Libya Crisis.  Since registering an office in Tunisia in 2012, Islamic Relief has set up and managed camps on the Tunisian border and provided humanitarian services to over 15,000.  As well as supporting refugees Islamic Relief has implemented projects in health, water and sanitation, food security and education sectors as well as supporting capacity building of local associations.

Mission PURPOSE:

Providing administrative support to the organization.

Education Required:


  • Direct visitors to the appropriate person and office
  • Greet and welcome guests in the office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Organize and store paperwork, documents and computer-based information
  • Sort and distribute incoming post and organize and send outgoing post.
  • Receive and send official correspondence and maintain record for it.
  • Ensure all utility payments are done on timely basis
  • Order front office supplies/stationaries and keep inventory of stock
  • Prepare monthly stock report for office supplies/stationaries
  • Maintain contact lists
  • Write and translate Letters/Reports.
  • Provide general support to visitors
  • Organize and schedule appointments
  • Develop and maintain a filing system
  • Act as the point of contact for internal and external clients


It is essential that the post holder shows a good understanding and sympathy with the Islamic values and principles as well as commitment to Islamic Relief vision and mission.


Eligible SCV contract.


Critères d'éligibilité

  • Diploma in administration or any similar field of education.
  • High School degree
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Strong emotional intelligence and resilience, and able to maintain composure - acting in a calm and measured way, in difficult situations.
  • Strong & confident communication skills which delivers information persuasively and with clarity in a wide range of situations.
  • Flexible & Patient
  • Able to work on his/her own initiative as well as a part of a team.
  • Problem solving skills
  • Analytical skills
  • Culturally sensitive
  • Energetic and able to operate in different situations.
  • No serious illness.

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