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The International Committee of the Red Cross (ICRC) recrute un(e) “Welcome Assistant” Retour vers les opportunités


20 Septembre 2019 Il y a 5 years

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Détails de l'opportunité

Régions concernées par cette opportunité: Tunis
Domaines concernées par cette opportunité: Aide humanitaire

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance. Working for the ICRC means projecting a certain image of the organization. The ICRC expects all its staff to behave appropriately at all times, wherever they may be. All staff members must ensure that their attitude is in line with the principles of the organization, in both their professional and private lives. Please visit www.icrc.org for more information.


The ICRC Delegation in Libya – temporarily located in Tunis – seeks to fill the following position:  Welcome Assistant  The position is based in Tunis


Under the supervision of the Welcome Supervisor, the Welcome assistant helps ensure that Welcome and Administrative activities are organized smoothly.



  • Organize and Follow-up the travel for the ICRC staff, interlocutors & members of the national society going on mission in accordance with the ICRC’s travel policy,
  • Arranges accommodation in hotels or ICRC residences for visitors in coordination with the F&A Manager.
  • Prepares and keeps updated welcome files/envelops for visitors or ICRC personnel highlighting the arrangements done (pick up timing, accommodation address, telephone lists, etc.).
  • Organizes airport transfer and pick-up for ICRC staff and visitors and updates the welcome DB
  • Assures the follow-up with the Ministries and different departments for residency permits, visa issues and any other issues regarding welcome activities under the supervision of the Welcome Supervisor.
  • Books and confirms hotel rooms as required in travel requests.
  • Ensures that the department organizing the seminar submits all necessary documents (seminar request participants list, etc.) and submits for validation.
  • Maintains work guidelines & the standards of service as set by the Welcome supervisor to ensure delivering services (tasks) in the best & most professional manner.
  • Maintains the arrangement of the daily file cases/work chores in a comprehensive manner to enable other work colleagues take over files when the need arises.
  • Assures the position of focal point for LSU staff in coordination with Welcome Tripoli.
  • Ensures necessary administrative work is implemented on time
  • Knows, applies and complies with all the administrative procedures linked to his/her work (financial and HR such as appraisals, budget follow up, etc.)
  • Keeps Welcome files and databases up-to-date always
  • Handles information (general and specific) accurately and with confidentially.

 We offer a rewarding and enriching work opportunity in a humanitarian and international environment with initial training and on-boarding.  Official working hours are Sundays to Thursdays 0800 -1700 (one-hour lunch break)

Starting date: ASAP.

Critères d'éligibilité

  • High school diploma, technical education or professional degree in a related field.
  • Written and oral fluency in English and French
  • Excellent organizational and methodical skills.
  • Computer fluency, especially in Excel software
  • Possess administrative and organizational skills and have a sense of responsibility and discretion
  • Be punctual, rigorous with strong organizational skills in the daily work
  • Have the sense of responsibility and capacity to fix and respect priorities
  • Show proactivity and perseverance, and ability to cope with stress

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