HR Associate (Benefits & Insurance) – FHI 360 Retour vers les opportunités

Scope:  

To maintain and enhance the HR department by participating in planning, implementing, and evaluating human resources policies, programs, and practices. Act as a liaison between employees and the insurance brokers/professionals and support the review of existing polices to determine new and shifting insurance needs. The Human Resources Associate will support the recruitment facility and on-boarding of new employees and guide new employees through the process of insurance and local Benefits.  

As HR Associate (Benefits & Insurance) you will take in charge of:     

General Responsibilities 

• Perform administrative tasks across a range of HR areas
• Support in designing, developing and conducting Surveys of employees on a regular basis, participate in the employee communication strategy, and the data analysis, as well as the action planning that takes place based on the survey results. 
• Process requests of letters for staff 
• Liaise with other members of the HR team to gain/share information as required to complete tasks 
• Support the organization of new employee orientation, on-boarding, and training programs
• Answer employee questions and address employee concerns promptly and politely
• Maintain a high level of integrity and confidentiality at all times

Specific Responsibilities 

• Make benchmarks and recommendations for new company health insurance policies
• Set up effective and efficient systems to organize and administrate all staff insurance claims
• Liaise with medical insurance provider to register new staff, leavers, claims and cancellation of policies 
• Maintain employee records and paperwork, including up to date records of all medical insurance claims
• Organize the medical insurance folder effectively enabling documents to be easily found
• Follow up the health insurance provider on claims which are not processed within agreed timelines
• Process all Insurance company payments as required 
• Arrange regular medical insurance workshops for staff at points throughout the year
• Explain and provide information on all insurance & benefits plans to stakeholders as required
• Maintain quality customer services by responding to staff insurance inquiries efficiently
• Protect operations by keeping claims information confidential
• Prepare reports by collecting, analyzing, and summarizing information