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Head of sub office-Zarzis – IOM Retour vers les opportunités


29 Octobre 2020 Il y a 3 years

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Détails de l'opportunité

Régions concernées par cette opportunité: Médenine
Domaines concernées par cette opportunité: Droit des migrants

Position Title: Head of sub office-Zarzis
Duty Station: Zarzis, Tunisia
Classification: Ungraded
Type of Appointment: SST, 6 months with possibility of renewal
Estimated Start Date: As soon as possible
Reference Code: SVNTN2020-024

Organizational Context and Scope:

Established in 1951, IOM is a related Organization of the United Nations, and as the leading UN organization in the field of migration works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Under the direct supervision of the Chief of Mission (CoM), and in close collaboration with project managers of relevant operational units, the Head of Sub-office will be responsible and accountable for assisting in the development, planning, implementation and monitoring of the sub-office activities as well as for leasing with local authorities and partners, and reporting on IOM’s activities in the area of responsibility.

The Head of Sub-Office will also provide strategical and technical recommendations on the way forward to a successful and timely implementation of humanitarian activities targeting vulnerable migrants and crisis-affected communities in the South of Tunisia, as well as migration and development initiatives.

Core Functions / Responsibilities:

In particular he/she will:

  • Assist in monitoring and overseeing all aspects of the operational, logistical, administrative, budgetary and financial activities as well as supervision of staffing in his/her area of responsibility for the administrative matters in close coordination with the related unit and in accordance with program standards.
  • Supervise all staff members assigned to the Sub-Office and ensure that they perform the tasks assigned in line with IOM regulations and guidelines and according to donors’ requirements.
  • Coordinate a timely IOM response to migrants in need of humanitarian, social-economic and legal assistance in the South of Tunisia; in particular to migrants rescued at sea, migrants stranded in the South, and migrants requiring support for long term solutions including assisting voluntary return and reintegration.
  • Maintain effective working relationships with local government authorities, community leaders, relevant UN organizations and international and national CSOs involved in the assistance to migrants and hosting communities.
  • Support the development of effective strategies and action plans with the respective local service providers/partners in the South of Tunisia (local government organizations, hospitals, CSOs, etc.).
  • Ensure perfect running of emergency shelters for migrants.
  • Support the Tunisian authorities, and civil society, in harnessing the potential of migration to contribute to Tunisian society, benefitting both host communities and migrants. In particular supports skills mobility partnerships, initiatives aimed at the integration of migrants in Tunisian society through policy, educational, sports, cultural and economic initiatives, and promotes deeper engagement with the Tunisian diaspora.
  • Ensure appropriate implementation of IOM’s policies and procedures with regards to emergency response and post-crisis management.
  • Work and liaise with relevant colleagues and stakeholders in developing plans of action and projects in support of the crisis management process and support the update of the UNCT Contingency Plan in case of mass influx of migrants from Libya;
  • Prepare and submit weekly and monthly reports to relevant Project Managers (PMs) and COM, and provide inputs and statistics according to needs and requests received.
  • Support in the overall implementation of projects in the South of Tunisia and ensure compliance to relevant IOM and donors’ policies and procedures.
  • Represent IOM to meetings organized in the South of Tunisia, by partners and authorities.
  • Support PMs in carrying out technical assessments to best respond to the needs of migrants seeking IOM assistance and of host communities.
  • Support the development of new proposals.
  • Coordinate on security related matters with Security Focal Point in Tunis and local Regional Security Advisor (RSA).
  • Ensure that sub office and its staff comply with MOSS requirements and UNDSS advisories are followed.
  • Undertake duty travel related as required.
  • Perform such other duties as may be assigned.

Required Competencies:

The incumbent is expected to demonstrate the following values and competencies:
Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Inclusion & respect for diversity

  • Respects and promotes individual and cultural differences. Encourages diversity and inclusion wherever possible.
  • Shows respect and sensitivity towards gender, culture, ethnicity, religion, sexual orientation, political conviction and other differences.
  • Encourages the inclusion of all team members and stakeholders while demonstrating the ability to work constructively with people with different backgrounds and orientations.
  • Promotes the benefits of diversity; values diverse points of view and demonstrate this in daily work and decision making.
  • Challenges prejudice, biases and intolerance in the workplace.

Integrity & transparency

  • Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Upholds and promotes the Standards of Conduct and Unified Staff Regulations and Rules.
  • Delivers on commitments; manages the organization’s resources reliably and sustainably.
  • Embraces and encourages transparency, balancing this with the need for discretion and confidentiality as appropriate.
  • Maintains impartiality and takes prompt action in cases of unprofessional or unethical behaviour.
  • Does not abuse one’s position and acts without consideration of personal gain. Is motivated by professional rather than personal concerns.


  • Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Demonstrates professional competence and mastery of subject matter and willingness to improve knowledge and skills
  • Seeks to raise professional standards in self and others through daily work and activities.
  • Adapts quickly to change and is decisive and versatile in face of uncertainty.
  • Shows self-control and persistence when faced with difficult problems, and remains calm in stressful situations.
  • Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.

Core Competencies

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.


  • Fosters a sense of team spirit by developing a shared understanding, accountability and enthusiasm for the team’s work.
  • Displays a high level of cultural awareness, sensitivity to different ways of working and leverages individual strengths in order to build a better team.
  • Shares credit for team accomplishments and ensures that the contribution of others is recognized.
  • Helps create a positive team spirit, putting aside personal considerations to help the team achieve its goals.

Delivering results

  • Produces high-quality results and workable solutions that meet clients’ needs.
  • Anticipates constraints, identifies solutions and takes responsibility for addressing critical situations.
  • Monitors own and others’ work in a systematic and effective way, ensuring required resources and outputs.
  • Aligns projects with Organization’s mission and objectives and demonstrates a good understanding of the impact of team’s and own work on external and internal counterparts.

Managing and sharing knowledge

  • Disseminates and shares knowledge openly and actively contributes to knowledge/network communities for topics relevant to area of expertise.
  • Encourages knowledge-sharing across units/departments and ensures that knowledge is captured, recorded and disseminated appropriately.
  • Builds networks for the effective communication and exchange of knowledge and ideas and puts others into contact with various sources of knowledge.
  • Contributes to an environment that is conducive to innovation and learning.


  • Proactively seeks responsibility in delivering towards the goals of the Organization.
  • Plans and organizes work with a clear and deliberate focus, ensuring commitments are easily identified and progress is widely communicated.
  • Stands by the actions of team or department, publicly accepting ownership.
  • Takes responsibility of own shortcomings and those of the work unit, where applicable.


  • Speaks and writes clearly and effectively.
  • Seeks to share information with others, with due respect for diversity and the confidentiality of specific sensitive information.
  • Listens and seeks to understand without bias, and responds appropriately.
  • Shares information and keeps others up to date; actively seeks others’ views and ideas and respects their contribution.

Managerial competencies:


  • Assigns responsibilities fairly and manages performance, taking account of individual strengths, workloads and interests.
  • Is inclusive in decision-making and actively seeks feedback from team members and colleagues in order to identify opportunities for improvement.
  • Takes sound and timely managerial decisions that are consistent with the Organization’s vision and purpose.
  • Establishes and maintains relationships with a broad range of stakeholders to understand needs and gain support.

Empowering others & building trust

  • Delegates appropriately to make the most of others’ talents, clarifying expectations and allowing autonomy in important areas while providing necessary support.
  • Encourages others to take responsibility for their performance; promotes ownership, responsibility and accountability for desired results at all levels.
  • Creates an atmosphere of trust and confidence in which others can talk and act without fear of repercussion.
  • Gives proper credit to others, shows appreciation and rewards achievement and effort.

Strategic thinking & vision

  • Aligns own actions to the Organization’s vision, values and mandate.
  • Translates strategic direction into short and medium-term plans and objectives for own team; revises objectives to reflect changes in organizational goals.
  • Identifies key issues/priorities in complex situations and how they may be related to one another.
  • Clearly communicates links between the Organization’s strategy and the work unit’s goals.

Critères d'éligibilité

  • Bachelors or equivalent or higher degree in Management, Law, Economics, or Business Administration or other relevant field from an accredited academic institution with 5 years of relevant professional experience; or High School Degree in the above fields with a minimum of 7 years of relevant professional experience.
  • Experience in the field migration and in particular direct assistance and protection;
  • Experience in complex humanitarian emergency or post-conflict environment
  • Experience in liaising with governmental authorities, other national/international institutions;
  • Experience with Microsoft Office products, especially Outlook, Word, Excel and PowerPoint;
  • Ability to establish and maintain strong working relations with Government counterparts, UN and/or non-governmental organizations
  • Familiarity with the region and the continent an asset.
  • Thorough knowledge of French, Arabic and English.

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