E-Commerce Development Services-(ACEA) Project عودة إلى الفرص

E-Commerce Development Services

COLLABORATIVE ACTION FOR THE EXPORT OF HANDICRAFT PRODUCTS 

(ACEA) Project

Period of Performance:    April – December 2022

Place of Performance: Tunis and Remote

Context :

ACEA Tunisia (Action Collaborative for Artisanal Exports) is a five-year project implemented by FHI 360 and funded by the US (United States) Department of State. Its goal is to assist artisans, particularly those who are socially or geographically marginalized, in improving the quality of their products, marketing them using the best branding techniques, and, more broadly, adding value and thus promoting greater social and economic equity. The Project focuses on export assistance.

By guiding and advising artisans and local communities through a clustering approach, this project contributes to their empowerment. Cluster members (beneficiaries) gather in workshops and work in groups to learn and share various skills, with the help of relevant support entities and technical experts. ACEA has so far initiated cluster development activities in two Tunisian sectors: essential oils and related natural products (Northwest Tunisia) and olive wood kitchen and tableware (in Sfax and Sidi Bouzid). In addition, the project has launched a new program to assist weaving artisans in Dekhilet, Toujen, Gabes. 

Project presentation: 

Wiki PAM (www.wikipam.org) is a cluster (a network of collaboration between several actors in the same value chain) that formed around the Aromatic and Medicinal Plants (MAP) value chain of Northwest Tunisia in 2018, with the help of the ACEA project to promote the production and commercialization of artisanal essential oils and related products from Northwest Tunisia. Wiki PAM’s stakeholders include women artisans making natural extracts and other PAM-based cosmetics, private companies selling the same products, public entities supporting this artisanal trade, universities and research centers, consultants, and finally donors. Along with the old and new members of the cluster, the total number is around 30 with 20 distinct products.

We are looking for an e-commerce services developer (firm) including digital solutions to serve Wiki PAM business objectives (development of Wiki PAM current website, increase the number of visits to the website, increase online sales, drain, and retain customers etc.), set-up e-commerce supply and delivery chains management and build artisans general e-commerce capabilities including e-commerce website management, transactions management, products collection, storage, and delivery. The mission also includes development of partnerships with local and international existing online sales platforms. 

A representative from Wiki PAM will manage the online platform and the e-commerce activity on behalf of all cluster members.

Tasks and Deliverables: 

Target audience

• International buyers 
• Local buyers

Remuneration

The agency will be paid based on a payment schedule incorporated into the service contract/ Purchase order. 

Please send financial offers as separate packages desegregated by deliverable. 

Location:

The agency will be required to carry out the missions described above in the following governorates: Tunis, Beja, Jendouba, Siliana and Kef.

Criteria/Qualification for Evaluation 

Candidates will be evaluated and ranked by an evaluation committee according to the conditions described in the evaluation criteria below, with a total overall maximum point value of 100. The contract shall be issued to the agency with the highest combined technical and cost score.

Submission Instructions:   

Interested candidates should send the following application materials to tunisprocurement@fhi360.org with the subject line “ E-Commerce Development Services Agency ”.

The deadline is Feb 21st 

1. Registration RNE and Patente
2. Three (3) references of similar work (Portfolio). 
3. CV(s) of assigned team; strong command in English language, French will be a plus
4. Detailed Financial offer 
5. Detailed technical offer

The agency team must be fully vaccinated. 

Please DO NOT begin work until a contract has been signed between FHI 360 and the candidate. 

Candidates are responsible for reviewing the terms and conditions provided below and on the Candidates Solicitations page of the FHI 360 website. Candidates must provide full, accurate and complete information as required by this solicitation and its attachments. 

Disclaimers and FHI 360 Protection Clauses 

• FHI 360 may cancel the solicitation and not award. 
• FHI 360 may reject any or all responses received. 
• Issuance of the solicitation does not constitute an award commitment by FHI 360. 
• FHI 360 reserves the right to disqualify any offer based on offeror failure to follow solicitation instructions. 
• FHI 360 will not compensate offers in response to solicitation. 
• FHI 360 reserves the right to issue an award based on initial evaluation of offers without further discussion. 
• FHI 360 may choose to award only part of the activities in the solicitation, or issue multiple awards based on the solicitation activities. 
• FHI 360 reserves the right to waive minor proposal deficiencies that can be corrected prior to award determination to promote competition. 
• FHI 360 will be contacting offers to confirm contact person, address and that bid was submitted for this solicitation. 

SOW E-Commerce Development Services (1)