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DAI Tunisie recrute un(e) “IT Officer” Retour vers les opportunités


15 Novembre 2019 Il y a 3 ans

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Détails de l'opportunité

Régions concernées par cette opportunité: Tunis

Maximum Level of Effort : LTTA

Base of Operations : Tunis, Tunisia

position reports to : Director of Finance & Administration

Project Background:

The USAID TAHSEEN Project will support the Government of Tunisia (GoT) to design and develop reforms, systems, and mechanisms to enable inclusive economic growth. TAHSEEN will focus on e-Governance and economic reforms, including fiscal and budgetary reforms, based on international standards and best practices. The project will provide technical assistance to improve e-governance, budgeting, and expenditure control to promote greater efficiency, facilitate investment and trade, and encourage greater public-private dialogue. TAHSEEN will achieve results through three main objectives:

  • Enhancing Capacity of the GoT to Manage Public Finances
  • Advancing Reforms in the Business Climate
  • Improving Communications, Engagement, and Consultations Between the GoT, Private Sector, and Civil Society


The aIT Officer will support all technical IT needs for the TAHSEEN program and staff, including overall network administration, troubleshooting, and maintenance of IT and communication equipment. 

Responsibilities and Key Tasks:

  • Server and server application maintenance (Hardware integration, Windows server maintenance, LAN and WAN connectivity, anti-virus installation and maintenance).
  • Client computer hardware and application installation and configuration and maintenance of Laptops, Desktops, MS Windows, MS Office, and other mail clients, anti-virus and other project software.
  • Perform network administration activities to include: performing back-ups, restoring files, adding or deleting users; checking space requirements; applying and monitoring security patches for all operating systems and server applications; installing and configuring network systems and workstation systems; and configuring router and firewall firmware and software. 
  • Troubleshoot employee computer and application problems; performs repairs as needed, provides feedback and recommends and implements solutions, upgrades and training. 
  • Check systems to optimize performance and to initiate recovery action after system failures;
  • Manage, control, and secure all software
  • Make suggestions for network hardware and software system improvements
  • Create and maintain effective inventory of IT and communication equipment
  • Assist in procurement and evaluation of all IT technical equipment.

Critères d'éligibilité

  • At least 5 years of professional experience. Progressively responsible experience in IT support or a related field preferred.
  • Bachelor’s degree (or equivalent) in Computer Science or related field of study.
  • Experience with USAID projects preferred. Experience with international donor-funded projects also an advantage.
  • Experience and familiarity with DAI systems and procedures preferred.
  • Oral and written fluency in English. French and Arabic experience preferred.

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