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Cultural Mediator – MSF Retour vers les opportunités

Médecins Sans Frontières Tunisie

Lance   Offre d'emploi


25 Mai 2020 Il y a 1 an

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Détails de l'opportunité

Régions concernées par cette opportunité: Tunis
Domaines concernées par cette opportunité: Santé

Job Title: Cultural Mediator


Main Purpose

Providing MSF with an understanding of local, socio-cultural determinants. Supporting beneficiaries with basic information regarding access to medical treatment, transportation and other actors (legal, social, etc) following MSF’s protocols, standards and procedures, in order to create links with the communities and contribute to the visibility an acceptance of MSF..


  • Making the link between MSF and people in transit, host communities, migrants’ communities, informing patients and communities about MSF and services it provides and the constraints, procedures and opportunities in access of services (e.g. shelter, food) provided by other actors
  • Supporting in data collection and research concerning local and international context with regards to medical and humanitarian issues, in order to provide reliable information for further decision-making
  • Working closely with the different departments: Medical, Logistic, Humanitarian Affairs, and Administration. Support the log team in organizing the NFIs distribution and maintaining crowd control; the psychologist during mental health group and individual sessions and the HAO in collecting testimonies Informing both MSF staff and the beneficiaries on their respective customs, traditions and cultural codes
  • Adapting communication to any circumstances, using appropriate language registry as well as diplomatic and courtesy manners by adapting the messages to the culture of the beneficiaries and developing reading capability of the context in which he should operate. Participating in creation of any material needed for communication
  • Accompanying and following up beneficiaries to referrals (health and social care facilities) as needed.
  • Report all important information expressed by the communities, ensuring confidentiality at all times


  • This position is on board a ship and can be expected to practice on Rigid Hull Inflatable Boats (Rhibs) at high seas. Expats must be “sea worthy” and have spent some time at sea. Be aware that sea sickness can be significant.
  • The space being limited in a ship, the daily living condition may not allow privacy and intimacy. It is very likely that bedrooms will be shared with other colleagues throughout the mission, and comfort limited.

Critères d'éligibilité

  • Desirable degree in social science, social communication or teaching
  • Training in interpretation or intercultural mediation is an asset
  • Previous experience in translation and/or cultural mediation
  • Experience with other NGOs preferable
  • Fluency in English or French mandatory
  • Fluency in at least one of the beneficiaries’ languages is mandatory (Beneficiaries languages: Arabic, Pashto, Dari, Urdu, Farsi, Kurdish dialects, Somali, West Africa dialects (Mandinga, Foula/Poular, Wolof), French, Tigrinya and Amharic
  • STCW certificate essential
  • SGBV training is highly desirable
  • Desirable degree in social science, social communication or teaching.
  • Relevant degree or work experience with refuge organizations or immigration such as advocacy , campaign and public engagement
  • Training in interpretation or intercultural mediation is highly desirable
  • Experience with MSF is very desirable (PPD is mandatory)
  • Work experience with migrants and refugees is wanted

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