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Case worker(Health and Migration) -OIM Retour vers les opportunités


04 Décembre 2022 Il y a 1 year

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Régions concernées par cette opportunité: Tunisie


Case worker (Health and Migration) 

The UN agency for Migration – IOM Tunisia is looking for a Media and Public Information  Assistant G5 according to the terms of reference stipulated below. Apply on Success Factor  before 04/12/2022 

Please note that only short-listed candidates will be contacted 

Position Title: Case worker (Health and Migration) 

Duty Station: Tunis, Tunisia 

Classification: G4 

Type of Appointment: One Year Fixed Term contract (12 months with the possibility of   extension)  

Estimated Start Date: ASAP 

Reference Code: VNTN2022-043 

Organizational Context and Scope: 

Established in 1951, IOM is the leading inter-governmental organization in the field of migration  and works closely with governmental, intergovernmental, and non-governmental partners. IOM  is dedicated to promoting humane and orderly migration for the benefit of all. It does so by  providing services and advice to governments and migrants. 

Under the overall supervision of the IOM Tunisia Chief of Mission and of the Project Manager  and the direct supervision of the National Officer (Health), the successful candidate will ensure  the case working of the health cases of the mission

Core Functions / Responsibilities: 

In particular he/she will:  

  1. Carry out screening interviews with migrants to understand and assess their  vulnerability, identify their specific needs and determinate their eligibility for IOM  assistance especially with regard to medical and psychosocial assistance. 
  2. Refer eligible beneficiaries, including unaccompanied migrant children, victims of  trafficking, and other vulnerable migrants, for available services (legal assistance, assisted voluntary return and reintegration,..) as per the needs identified and within  the limits of resources available;
  1. Respond to the immediate needs identified of beneficiaries with physical and/or  mental health conditions in terms of medical and psychosocial assistance according  to available services of IOM and its partners. 
  2. Assist IOM beneficiaries through provision of information on the services available for migrants in Tunisia, including through individual counseling sessions, as well as distribution of information sheets, leaflets/brochures regarding social or medical  services in Tunisia;  
  3. Follow-up with IOM partners responsible for provision of assistance provided  through referral;  
  4. Follow efficient case working processes aimed at developing a plan with each  beneficiary to reach short, medium and long-term solutions for every migrant  assisted; 
  5. Support in the preparation and submission of financial documents in relation with  direct assistance to vulnerable migrants. 
  6. Assist to the planning and implementation of outreach activities, including the  identification and assistance to beneficiaries in IOM supported shelters and other. 
  7. Compile case reports and maintain case files for each beneficiary assisted and  prepare statistical reports as requested, while adhering to IOM data protection  standards; and ensuring that all assistance to beneficiaries is recorded on the IOM  Migrant Management & Operational System (MiMosa) and matrices to the donor. 
  8. Maintain a professional and neutral behavior, as well as empathy with migrants;
  9. 11. Perform such other duties as may be assigned 

Required Competencies: 

The incumbent is expected to demonstrate the following values and competencies: 

Values – all IOM staff members must abide by and demonstrate these three values:

  •  Inclusion and respect for diversity: respects and promotes individual and cultural  differences; encourages diversity and inclusion wherever possible. 
  • Integrity and transparency: maintains high ethical standards and acts in a manner  consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent, and  committed manner and exercises careful judgment in meeting day-to-day  challenges. 

Core Competencies – behavioural indicators level 1 

  • Teamwork: develops and promotes effective collaboration within and across units  to achieve shared goals and optimize results. 
  • Delivering results: produces and delivers quality results in a service-oriented and  timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge, and innovate. 
  • Accountability: takes ownership for achieving the Organization’s priorities and  assumes responsibility for own action and delegated work. 
  • Communication: encourages and contributes to clear and open communication;  explains complex matters in an informative, inspiring, and motivational way. 

Required Qualifications: 

Education & Experience & skills: 

  • Bachelor’s’ degree in Social Work, Health, Psychology or a related field from an  accredited academic institution with two years of relevant professional experience or High School degree in the above fields with four years of relevant professional  experience 
  • Proven experience in the field of assistance to migrants and/or humanitarian activities  targeting vulnerable individuals. 
  • Experience with governmental authorities, the UN, and/or other national/international  institutions. 
  • Experience in working with non-governmental organizations is an asset.
  • Knowledge of Tunisia and regional issues in the thematic area of migration and health is  a distinct advantage.  

Languages and Skills : 

  • Fluency in French, Arabic, and English (written and spoken) is required. 
  • Good drafting skills and clear oral communication. 
  • Strong knowledge of computer applications, especially MS Word, Excel, Outlook and  Access.


  • Appointment will be subject to certification that the candidate is medically fit for  appointment, accreditation, any residency or visa requirements, and security  clearances. Vaccination against COVID-19 is required. This will be verified as part of the  medical clearance process. 


  • Incomplete applications will not be considered. Applications received after the closing date will not be accepted. 
  • Any offer made to the candidate in relation to this vacancy notice is subject to funding  confirmation. 
  • The list of accredited institutions can be found at https://www.whed.net/home.php

Posting period: 

  • From19/11/2022 To 04/12/2022

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