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Travel Quality Specialist-UN Volunteers Maghreb عودة إلى الفرص


Programme des Nations Unies pour les Volontaires

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انتهاء الصلاحية

09 جويلية 2026 Il y a 5 jours

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الجهات المعنيّة بهذه الفرصة Tunisie

Mission et objectifs

The World Health Organization serves as the directing and coordinating authority for public health within the United Nations system. WHO seeks to promote health, ensure everyone can attain the highest level of health, keep the world safe and serve the vulnerable through partnerships, people and countries.

Contexte

The organization is implementing Meeting and Travel Services (MTS) to streamline meeting coordination, travel arrangements, expense management, and compliance with applicable meeting and travel policies. Within this framework, the MTS Business Support Team is responsible for ensuring the effective day-to-day functioning of the system, providing user support, and contributing to the continuous improvement of MTS processes. The assignment aims to provide support to the Meeting and Travel Services, ensuring efficient technical writing, knowledge management and training.

Description de la tâche

Provide operational support to the TQS, with a primary focus on the review and approval of expense reports and related travel transactions, ensuring accuracy, compliance, and timely processing. Duties and Responsibilities: Under the supervision of the Travel Quality Supervisor, the incumbent will: Review and approve expense reports in accordance with WHO travel policies and procedures within established timelines. Verify supporting documentation and ensure completeness of claims submitted by travelers. Identify discrepancies, missing documentation, or policy exceptions, and communicate required corrective actions to travelers or administrative assistants. Assist with the review of travel requests and related travel transactions as required. Support invoice reconciliation activities. Perform other travel quality assurance tasks as assigned by the supervisor.

Critères d’éligibilité

Âge

18 – 80

Expérience requise

3 années

Nationalité

Le/la candidat(e) doit être un(e) ressortissant(e), un(e) résident(e) légal(e) ou avoir le statut de réfugié dans le pays d’affectation.

Exigences de l’affectation

Expérience pertinente

3 ans

Langues

French, Niveau: Courant, Requis English, Niveau: Courant, Requis Arabic, Niveau: Opérationnel, Souhaitable

Niveau de formation requis

Enseignement secondaire

Compétences et valeurs

– Integrity. – Respect for Diversity. – Assiduity and professionalism – Accountability. – Planning and organising. – Communication and Teamwork – Adaptability and Flexibility. – Creativity and innovation. – Self-management

Compétences et expérience

Experience in administrative, finance, travel, or operational support functions. Experience with travel management processes, expense claims, or financial transaction review is desirable. Experience with ERP systems such as SAP and travel management tools is an asset. Experience working with staff and external partners. Strong analytical skills and attention to detail. Ability to interpret and apply policies and procedures consistently. Good organizational and time-management skills. Ability to work under pressure and manage high transaction volumes. Proficiency in Microsoft Office applications, particularly Excel. Strong communication and customer service skills. Essential: A minimum of five (5) years of experience in finance or administrative positions is required. Knowledge of procedures and practices within the UN system is an advantage. Desirable: Relevant experience within WHO or another UN agency is an asset. Experience with ERP systems is an asset.

Domaine(s) d’expertise

Administration, Administration, Logistics, procurement, commodities

Permis de conduire

Autres informations

Le bénévolat s’entend comme un large éventail d’activités entreprises de plein gré, pour le bien commun, sans que la récompense financière soit le principal facteur de motivation.

Conditions de vie et remarques

1) Living Conditions Living conditions in Tunisia are highly appreciated and comparable to those of northern Mediterranean countries. The country enjoys a Mediterranean climate in almost all regions, except for the south, which features a more arid climate. In addition to its mild climate and varied landscapes, Tunisia has a rich cultural heritage, making it one of the most visited countries in the world. It is also renowned for its gastronomic attractions and a culinary tradition inherited from a millennia-old history. According to a ranking by the American magazine Ceoworld, Tunisia is the 7th least expensive country in the world. The country has a recognized healthcare system and a quality education system. It is equipped with all the necessary infrastructure and amenities for optimal living comfort. The capital, Tunis, is relatively easy to navigate. Public transportation is available and affordable. Crime rates remain relatively low, despite an increase in reported acts of violence. Tunisia is currently going through a critical phase of democratic and social transition; it is therefore important to stay informed about the political situation. Security advice is systematically provided by UNDSS and UNHCR security personnel. Given that this is a national UN Volunteer assignment, the volunteer will be responsible for organizing their own accommodation and basic needs. 2) Conditions of Service for National UN Volunteers The contract is issued for the indicated period, with the possibility of extension subject to the availability of funds, operational necessity, and satisfactory performance. However, there is no guarantee that the assignment will be renewed. Travel to the duty station (if applicable) and a settling-in grant will be provided when the duty station is located outside the commuting area from the place of recruitment. The Volunteer Living Allowance is paid monthly to cover housing, utilities, and daily living expenses. Life, health, and permanent disability insurance is included (health insurance for up to 3 dependents), as well as a final repatriation allowance (if applicable) and a resettlement allowance for satisfactory service. Additionally, in non-family duty stations classified under hardship categories D or E according to the ICSC, a Well-Being Differential (WBD) will be paid monthly. 3) Allowances and Benefits Before the assignment • Entry lump sum: 350 USD • Relocation costs: 200 USD at the beginning and end of the assignment if the duty station is located outside the commuting area (as determined by UNDP/UNV) During the assignment • Volunteer Living Allowance: 2,349.66 TND • Training: Access to UNDP/UNV learning and career development resources • Annual leave: 2.5 days per month • Insurance: Comprehensive coverage for health, life, and malicious acts for the volunteer, as well as health insurance for up to 3 eligible dependents. See the Conditions of Service for more details on eligibility criteria. At the end of the assignment • Exit allowance (paid upon successful completion of the assignment): 195.81 TND per month served, paid at the end of the contract. Further entitlements and information available at: • https://app.unv.org/calculator • https://www.unv.org/volunteer-your-country-conditions-service

Déclaration d’inclusivité

Le programme des Volontaires des Nations Unies est un programme d’égalité des chances qui accueille les candidatures de professionnels qualifiés. Nous nous engageons à atteindre la diversité en termes de sexe, de soins et de caractéristiques protégées. Dans le cadre de leur adhésion aux valeurs du programme VNU, tous les Volontaires des Nations Unies s’engagent à combattre toute forme de discrimination, et à promouvoir le respect des droits de l’homme et de la dignité individuelle, sans distinction de race, de sexe, d’identité de genre, de religion, de nationalité, d’origine ethnique, d’orientation sexuelle, de handicap, de grossesse, d’âge, de langue, d’origine sociale ou de tout autre statut.

Note sur les exigences en matière de vaccination Covid-19

Les candidats sélectionnés pour certains groupes professionnels peuvent être soumis à des exigences d’inoculation (vaccination), notamment contre le SRAS-CoV-2 (Covid-19), conformément à la politique de l’entité hôte applicable.

Avertissement d’escroquerie

Les Nations Unies ne demandent aucun frais de candidature, de traitement, de formation, d’entretien, de test ou autre dans le cadre du processus de candidature ou de recrutement. Si vous recevez une sollicitation pour le paiement d’un droit quelconque, veuillez ne pas en tenir compte. En outre, veuillez noter que les emblèmes, les logos, les noms et les adresses sont facilement copiés et reproduits. Il vous est donc conseillé de faire preuve d’une grande prudence lorsque vous comm

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