Training Assistant – BBC Media Action عودة إلى الفرص

JOB TITLE: Training Assistant

REPORTS TO: Assistant Project Manager and Project Manager, North Africa BASE: Tunisia (Possible remote work depends on the evolution of the sanitary situation)

DURATION: 3 weeks

 TYPE of contract: Consultancy / full-time

Deadline to apply: August 3rd , 2020 

Start date: August 9th , 2021

BBC Media Action

We are the BBC’s international charity, and we believe in the power of media and communication for good. We work across more than 20 of the world’s poorest and most fragile countries, supporting the independent media essential to democracy and development. Each year, our projects and programmes reach 100 million people facing poverty, inequality, and insecurity with information they can trust, helping to improve health, bridge divides, challenge prejudice, and save and change lives. We are independently funded and rely on the valued support of our donors and partners.

Our North Africa operations are based in Tunis. From there we deliver a portfolio of media projects, and work to ensure they are delivered on time, to the highest possible standard, and in accordance with BBC editorial values and BBC Media Action best practice.

Overall Purpose of the mission

The Training Assistant ensures the smooth delivery of the logistics of the planned training and mentoring activities for BBC Media Action in North Africa. This is a key position that focuses on coordinating the day-to-day running of the online scheduled courses. This is a great opportunity for someone who has an interest in learning, training, coordination, international development, and media for development.

The main role of the Training Assistant is to work closely with the project team, trainers’ pool and participants and BBC Media Action staff to support the delivery of the scheduled training programme (in person or virtual depending on the sanitary situation of the country). This includes     coordinating the day-to-day logistics and all communications with participants and the HR departments of our partners (from enquiry through to post course follow up).

Main duties and accountabilities:

1. Coordinate the day-to-day logistics of the scheduled in-person training or online training course if needed.
2. Be responsible for the preparation of the training logistics in person or using Zoom platform and being comfortable  using breakout rooms and other techniques for effective training and small group discussions if it is online.
3. Coordinate and circulate through the training rooms to answer questions, give assistance if needed and monitor the discussions in the training room or within the Zoom chat for online meetings.
4. Prepare the Logistic notes and send it to the participants before the event.
5. Be responsible for setting up the Zoom application or Microsoft Teams for participants who have difficulties and are not familiar with using it, this includes updating and setting up instructions, uploading course materials if needed.
6. Ensure effective preparation before and during course implementation including liaising with trainers to ensure course materials are shared with participants.
7. Develop a training report by the end of the training session
8. Answer e-mails and phone enquiries about scheduled training course and forward e-mails and enquiries about other services to BBC Media Action management team.
9. Be the first point of contact for enquiries about scheduled training or online training.
10. Provide and ensure effective communication with the participants before, during, and after the training and prepare attendance sheet.
11. Ensure collecting feedback surveys and participants’ list for M&E and R&L purposes
12. Other duties assigned during the consultancy including translation of training materials.