Project Background:
The USAID Fiscal and Accounting System of Tunisia (FAST) Project supports the Government of Tunisia (GoT) to improve public financial management. FAST focuses specifically on enhancing and upgrading the government’s public financial management information system (PFMIS) to increase the efficiency, transparency, and predictability of public finances. The project strengthens the government’s capacity to carry out fiscal, budgetary, and revenue collection mandates and advances electronic services to optimize regulations, procedures, and authorizations that reduce the cost and time burden on businesses, facilitate investment and trade, and promote innovation. Finally, FAST works to strengthen communication between policy makers and the public to build a common understanding of the constraints to, and opportunities for, economic expansion.
Purpose:
The Senior Business Analyst/Tester will play a key role in development, quality assurance, and iterative improvement for a new Public Financial Management Information System (PFMIS) for the GoT.
Responsibilities and Key Tasks:
- Work closely with IT Project Manager and Software Team to support successful design and implementation of an enhanced PFMIS for the GoT.
- Guide developers to integrate needed requirements during software design and development process.
- In coordination with Software Team, support design and implementation of core PFMIS modules.
- Create and introduce detailed specifications to improve and MoF accounting and budgeting operations in the new PFMIS system.
- Work with users during multiple sprints, introducing new software functionality and reviewing, testing, and improving the user experience.
- Identify crucial areas for process improvements and assimilate action teams to communicate and explain the suggested changes.
- Work on a structured approach to identify areas for business improvement or to solve business process issues, using critical and analytical thinking and business process improvement methods in order to develop an improved future business and system processes for more efficient, effective, transparent, and accountable ways of daily operations.
- Contribute to the delivery and planning of strategic options analysis and evaluation together with proposal presentation to senior stakeholders on the current and future Business Processes and required improvements and changes.
- Engage counterparts and the project team at all levels to ensure understanding and commitment of the required business changes, primarily within the budget and accounting areas and related controls.
- Actively prepare, with the Change Management Expert, new standard operating procedures for public sector budgeting and accounting, including all necessary attention to drawing requirements, user procedures, and specifications.
- Review software solutions to ensure full business/process alignment in any implemented IT solution.
- Work in line with formal project and change management techniques to ensure on time delivery and achievement of planned outcomes
- Additional tasks as needed.
Required Minimum Qualifications:
- Bachelor’s degree (or equivalent) in Computer Science, Business, or related field of study.
- Experience corresponding with either of the positions below:
- Business Analyst/Tester: At least 6 years of experience, in system analysis, including experience in IT project management.
- Sr. Business Analyst/Tester: At least 7 years of experience, including significant experience in IT project management, ideally, directing and/or mentoring business process improvement and IT development team.
- Significant exposure/knowledge of core public sector business areas, such as financial accounting, budget preparation, budget execution, treasury operations, debt management, and information technology.
- Good experience and wide knowledge of business process improvement methods.
- Strong understanding of implementing SOP’s & processes
Experience in the development and implementation of new software.
Oral and written Fluency in Arabic and/or French preferred.
Preferred Additional Qualifications:
- Advanced degree preferred. Additionally, a B.A. or B.S. in process engineering, information technology or equivalent is a plus.
- Strong communication and interpersonal skills with ability to facilitate the negotiation of requirements amongst multiple stakeholders.
- Experience with USAID or other international donor-funded projects is an advantage.
- Fluency in English