Program manager – Islamic Relief عودة إلى الفرص

JOB TITLE: Program manager
DEPARTEMENT: Programme
BASE LOCATION: Tunis-Tunisia
REPORTING TO: Country Director

THE ORGANISATION:

Islamic Relief has been operating in Tunisia since 2011 primarily as a response to the influx of refugees during the Libya Crisis. Since registering an office in Tunisia in 2012, Islamic Relief has set up and managed camps on the Tunisian border and provided humanitarian services to over 15,000. As well as supporting refugees, forced migrants, Islamic Relief has implemented projects in education, health, WASH, Livelihood and food security and child welfare and protection sectors as well as supporting capacity building of local associations.

PURPOSE OF DEPARTMENT:

Through capacity building and through technical and programme support, the International Programme Division keeps the organisation focused on the socio-economic and humanitarian needs of vulnerable people.
The division reinforces IR’s implementing structure to enable these people and their communities to develop themselves sustainably, and ensures that the organisation is prepared to respond promptly and effectively to humanitarian crises.
The division increases the organisation’s ability to tackle poverty by developing and fostering partnerships and institutional relationships effectively and proactively, and by ensuring transparent and timely reporting to the organisation’s donors.

JOB PURPOSE:

• To provide strategic leadership and expertise to programmes in Tunisia
• To ensure the programme meets Islamic Relief Quality Standards
• To provide timely and high-quality proposals and reports to donors
• To ensure the development and utilization of best practice for technical interventions
• To network with, and represent Islamic Relief to partners (government authorities, donors, INGOs, local NGOs, CBOs etc)

KEY WORKING RELATIONSHIPS

Has regular contact with Regional Desk Coordinator at IRW, Country Director, sector coordinators / Manager, Programme Officers, Finance Manager, and is part of Country Office Management Team

Communicates effectively and systematically across the organization

Engages and networks with the wider community by attending and representing Islamic Relief and meaningfully engaging within country institutional donor agencies, IR Partners, peer organisations, umbrella organisations, forums, networks and other key stakeholders

SCOPE AND AUTHORITY

Scope of the Role:

Reporting to the Country Director, the scope of this role is to ensure the delivery of quality humanitarian and development programmes in Tunisia in line with IR global and country strategies, and as per donor requirements.

Responsibility for Resources:

The Program manager is accountable to fulfil his/ her roles and responsibilities in line with IRW’s code of conduct, values and principles, and to report to his/her line-manager regularly on the basis of annually defined key performance indicators (KPIs).

KEY ACCOUNTABILITIES

The job holder is accountable for fulfilling his or her roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of his/her colleagues and staff.

KEY ROLES/RESPONSIBILITIES

Key Accountability 1:

Programme Designing and Development (at least 40% of the time)

• Provide strategic direction to the programme, to ensure it works towards reducing poverty in a sustainable manner and responds to emergencies effectively
• Take a lead role in the annual strategic planning process
• Design programmes and projects based on the Country Strategic Plan and Emergency Preparedness Plan
• Proactively identify opportunities to build key stakeholder relationships, and take the initiative to follow up with necessary action
• Develop timely and good quality donor proposals to expand the programme, using a participatory approach involving all relevant stakeholders
• Work with the Country Director to diversity the funding base through developing existing or new relationships with donors

Key Accountability 2:

Implementation and Quality of Programme (at least 25% of the time)

• Make key decisions in relation to the programme implementation, and offer solutions to problems that arise during the implementation of programmes
• Ensure the programme meets Islamic Relief Worldwide Quality Standards and international Codes of Conduct
• Ensure the programmes are implemented and evaluated in a consultative and participative manner through regular field visits
• Ensure the timely submission of high-quality reports to HQ and donors, according to the appropriate guidelines

Key Accountability 3:

Management

• Actively participate in the Country Management Team (COMT)
• Facilitate team building across the Programme, Islamic Relief Tunisia and the wider organization
• Motivate the programme team and ensure they have clear objectives and receive meaningful feedback on their performance
• Provide HR Management to ensure the short and long-term success of the programme, including recruitment, staff development, security etc.
• Deputies’ for the Country Director whenever requested to do so (it is estimated this task will involve up to 10% of the Program Manager time)

Key Accountability 4:

Networking and Communication

• Build relationships with donors and other INGOs in Tunisia
• Ensure regular and effective communications are maintained within the programme, and with the Regional Desk at HQ

Key Accountability 5:

Budgetary responsibility

• Assist the programme team to develop, finalize and closely monitor the programme budget
• Work closely with the Finance Department to ensure effective financial and budgetary control of the programmes, according to IRW’s policy and procedures
• Ensure corrective measures are taken to address over/under spends in the project budgets

SPECIAL NOTE:

The employee holding this job must expect that his / her performance will be measured in part against the standard set forth in his/her JD. However, the JD is subject to revision to further the consistent with positions level of responsibilities may be necessary to fulfil IR objective in the country.

WORKING CONDTIONS:

Tunis Office is the employee duty station.
The employee may be required to perform assignments after his/her working hours and on holidays beside field trips to field offices. The Program Coordinator is expected to spend a minimum of 40% of his/her time on the field.