Oxfam’s vision is a just world without poverty: a world in which people can influence decisions that affect their lives, enjoy their rights, and assume their responsibilities as full citizens of a world in which all human beings are valued and treated equally.
Team purpose
In accordance with Oxfam 2020 visionand in line with Oxfam’s strategies and policy guidelines, under direct supervision of the Country Director, the ‘Program Manager (PM)’, is responsible for the quality assurance and delivery of Oxfam Country Office programs, together with the ‘program team’ and in close co-operation with the local partners. The PM, is charged of the development of the Country Office overall ‘Monitoring, Evaluation Accountability and Learning (MEAL) framework’and monitoring and mentoring it’simplementation by the ‘program team’ and across all programs. She/He leads the Country Office ‘program team’, and is an active member of the Senior Management Team (SMT).
Post Conditions
Type of contract: Fixed term contract
Contract Duration: One year (renewable depending on staff performance and project funding)
Working hours: Full time (40hours/week)
Location: Based in Tunis, Tunisia
Salary & Conditions: According to Oxfam Salary scale and HR policy and conditions in Tunisia.
Starting date: As soon as possible.
Reporting to: Country Director (CD).
Job Purpose – Key Responsibilities and Accountabilities
Management (40%)
- Manage, monitor and mentor the Oxfam ‘program team’ through day to day line-management, hosting regular team meetings as well as one-to-one meetings with the various members.
- Responsible for the ‘program team’s’ HRissues and concerns; team building, staff coaching and development, and performance review and assessment. In addition, the PM also manages and facilitates the recruitment and selection processes of the ‘program staff’.
- Provide a steer and regular guidance and support to the different team members in their respective programs and roles.
- Oversee and monitor all programs’ budget and expenditures, in close coordination with the finance team. Provide guidance and support to the ‘program team’ for the improvement of efficient budgeting and expenditure.
- Ensure and facilitate linkages, exchanges and shared learningsamongst and between the team members, and within the organization. Encourage and open opportunities for the team members to connect and link with peers and colleagues at other Country Offices and within the Oxfam Confederation.
Program Quality Assurance and MEAL (45%) – planning, delivery and reporting
- Ensure and be accountable for the quality design, implementation, management and monitoring of the Oxfam program in the Tunisia. This includes accomplishing program and project objectives, monitoring the progress of the CO strategy and annual plan.
- Ensure that the program team, working closely and inclusively with partners in country, develops and delivers quality programs.
- Define and/or develop specific processes, methodologies and tools for planning, monitoring, evaluation, learning, accountability and reporting in line with Oxfam minimum requirements.
- Encourage and support the design and implementation of creative methods to track progress towards achieving gender equality in all program areas.
- Define, apply and follow-up the policies, manuals and guides on “Monitoring, Evaluations, Learning and Accountability (MEAL)” of Oxfam to ensure their implementation with sufficient quality in country office.
- Ensure scientific and statistically viable usage of a range of qualitative and quantitative data collection tools and methodologies to measure the programs’ output, outcome and impact.
- Ensure Country Office’sand programs MEAL frameworks are implemented as planned and adapted as needed following lessons learned from implementation or changes in the intervention logic and/or context.
- In collaboration with ‘program team’ and together with MEAL officer/s, develop impact indicators and empowering methods of measurement –such as participatory action research, most significant change stories, constituency feedback committees, etc. Ensure proper monitoring of the MEAL officer/s work in the area of qualitative and quantitative data collection, database design, and other relevant activities.
- Contribute to the strategic reflections on Oxfam’s program work in countryand in relation to the region and to global dynamics and enhance cross-regional dynamics.
- Manage and support the preparation of high quality reports/ program documentation/ learning and support its dissemination among key stakeholders in projects and programs, including other Oxfam countries, community and peer organizations, government agencies, universities, development organizations, donors, and the larger public.
- Contribute to the sign-off process when relevant of media and advocacy statements, and contribute as appropriate, to the policy lines as per the country influencing strategy.
- In coordination and with the support of the CD, access and use shared services as well as knowledge networks for program support.
Institutional Responsibilities (10%)
- Ensure adherence and compliance of the country program to agreed Oxfam policies and management standards.
- Ensure adherence to the Oxfam ‘code of conduct’, security guidelines and health & safety.
- Actively participate in the Country Office ‘Senior Management Team’.
- As needed and by delegation from the Country Director, represent Oxfam in relevant fora and meetings with donors, partners or other stakeholders.
- In close coordination with the Country Director and the ‘Institutional Development &Funding Coordinator’, Foster co-operation between Oxfam affiliates and actively seek and participate in fundraising initiatives and negotiate funding opportunities for the Country Office and Programs. Develop and implement projects and programs that potential back-donors could finance. Actively engage in discussions with partners and other stakeholders on fostering external funding opportunities.
- Organize learning events, facilitate reflective learning by stakeholders around programs’ indicators and outcomes, and help with delivery of an ‘Impact Review’ for programs.
Capacity building – 5%
- Encourage and support the ‘program team’ in assessing the needs and capacity of partners and facilitate their fulfilment.
- Promote linkages and shared learning between counterparts and key stakeholders. Train and develop the country ‘program team’ on program standards and on knowledge, skills and competencies necessary for effective deliver quality program as well as in providing sound monitoring, evaluation, learning and accountability.