Operations & IT Support Intern-WWF Retour vers les opportunités

Position Title: Operations & IT Support Intern
Reports to: Operations Manager
Location: WWF NA Office – Tunis
Date: May 2025

Duration: 1 year internship

Context

WWF is one of the world’s largest biodiversity conservation organizations, dedicated to halting environmental degradation and building a future where people live in harmony with nature.

WWF has been operating in Tunisia since 1994 and currently has established offices in Tunisia (WWF North Africa, WWF NA). The organization implements its conservation program across the North Africa region, working to protect natural ecosystems and wildlife, promote sustainable living, support policymakers, engage citizens in reducing their ecological footprint, and contribute to environmental education for youth.

Major Functions

Under the supervision of the Operations Manager, the intern will support the team in managing conservation-related projects in terms of logistics and IT support. This internship offers a valuable learning experience and aims to strengthen the intern’s skills in an international operational environment within a leading environmental organization.

Major Duties and Responsibilities

1. Project Operations Support

• Assist in organizing and preparing meetings, workshops, and project-related events.
• Collect and analyze project data and support the development of monitoring reports.
• Contribute to internal and external communication efforts, including preparing presentations.
• Provide logistical support for field activities, when needed.
• Help maintain and update project tracking tools, such as databases and planning systems.
• Assist in preparing documentation for consultancy contracts.
• Provide general support to the Operations Unit team.

2. Accounting Records Management

• Respond to technical support requests and liaise with external service providers.
• Monitor IT systems, detect issues, and coordinate necessary repairs.
• Support system backups and ensure updates are completed.
• Assist in managing user access rights and system security protocols.
• Update technical databases and operational documentation.

Working Relationships

• Works closely with the Finance team , Operations Team as well as the Conservation team.
• Externally, the intern might be in contact with external service providers. 

Qualifications & Experience

• University degree (Master’s degree is a plus) in Logistics, Administration, Management or related fields.
• Preferred Minimum of 3 months of experience through internships, volunteer work, or professional roles within civil society or a related field.

Required Skills and Competencies

• Strong organizational skills, attention to detail, and a methodical approach.
• Ability to meet deadlines and work under pressure.
• Excellent written communication skills in arabic , french and english
• Strong interpersonal skills and a team-oriented mindset.
• Familiarity with IT systems , user access platforms is a plus.
• Eligible for SIVP Contracts