National Psychosocial Counselor- IPA Switxboard Tunisia عودة إلى الفرص

Duty Station: Tunis (with extended stays in Sfax and travel throughout Tunisia)

Duration: 02 Months (with good prospects for extension) 

Subject: National Psychosocial Counselor  

Starting date ASAP 

Job Description 

The Innovation and Planning Agency is looking for a National Psychosocial Counselor to lead the Sfax  team (w/m/d) to support the Tunisian Returnees Program (TRP) in Tunisia. The TRP is funded by the  German International Cooperation (GIZ) and it has been implemented as of January 2021 by GESA gGmbH  in Germany and through its implementing partner IPA in Tunisia.  

The program assists the reintegration of forcefully returned Tunisian migrants from Germany in their  country of origin. The aim of the project is to ensure that the returnees successfully reintegrate despite  the circumstances of their return.  

The pre-departure strategy (i.e. procedures and protocols) for potential returnees to ensure adequate  preparation of the returnees is implemented by the GESA mandate in Germany. In Tunisia the IPA  project team will engage with and process returnees on the base of a sequenced case management  system analyzing individual reintegration needs and potentials which informs psychosocial-related  support and referrals to social or further service providers. 

Under the supervision of the National Project Coordinator, the National Psychosocial Counselor is based  in Sfax with frequent visits to the Tunis office as well as work related missions throughout Tunisia.  He/She supervises one Social Assistant and acts as the Sfax team-lead under the direct line  management of the national project coordinator. In the initial phase of the project, the National  Psychosocial Counselor is expected to work closely with an international psychosocial short-term  consultant who is establishing operational PSS case management protocols and technical standards  and procedures. The National Psychosocial Counselor furthermore coordinates closely with the Tunis  based Stakeholder and the Information Managers; especially regarding stakeholder mapping and  collaboration. The project is further supported by a Tunis based administrator to arrange daily office  operations. 

The National Psychosocial Counselor will ensure with the support of the Social Assistant an integrated  multi-layered PSS (from reception to eventual referral to external support service providers). He/she will  provide on the base of a case management processing and filing system individual adapted PSS  counseling services in close collaboration with the Social Assistant and in view of external support  service providers.  

The ideal candidate has extensive PSS and counseling experience also as a team leader, possess a  high level of outreach capacities and brings a working network of social service provider contacts to this  position. He/She should be highly motivated and socially engaged and flexible regarding the outreach  aspect of the PSS activities. 

Responsibilities and tasks 

 Ensure with the two social assistants and under consultation with further team members and consultants an integrated multi-layered PSS service from reception to eventual referral;  Follow-up and ensure technical quality of the PSS team Tunis regarding the PSS management system; provide leadership and on-the-job orientation and training 

 Establish and maintain strong working relations and cooperate with relevant social service providers and further stakeholders 

 Synthesize best practices and lessons learned and contribute to an adapted project planning and communication strategy 

Your Profile 

 Documented results related to the position’s responsibilities

 Strong interpersonal counseling, communication and outreach skills 

 Experience to provide mentoring and orientation; high level of personal integrity  Stress resilient and flexible to work in an assertive outreach manner 

 Empowering and building trust 

Qualification and education requirements: 

 Relevant diploma (e.g. social work, psychology) or relevant PSS work experience  Functional computer skills (MS Office); advanced social media skills desirable 

Language:  

 Arabic (mother tongue) 

 First-rate French and English writing and translation skills 

Conditions 

Competitive salary according to qualification and experience 

02 months contract (good contract extension prospects) 

Method of Application: 

Interested applicants are invited to send no later than 8th April 2022 a motivation letter and curriculum  vitae in one PDF file to Career@switxboard.net and note ‘National Psychosocial Counselor Sfax’ in the  subject line. Only shortlisted candidates will be contacted. Please ensure that the contact information that you will indicate in your application is accurate.