Monitoring Evaluation And Learning Coordinator – PUI

Détails de l'opportunité

Régions concernées par cette opportunité: Tunis

General information on the mission

Context

Première Urgence Internationale (PUI) is a non-governmental, non-profit, non-political and non-religious international aid organization. Our teams are committed to supporting civilians’ victims of marginalization and exclusion, or hit by natural disasters, wars and economic collapses, by answering their fundamental needs. Our aim is to provide emergency relief to uprooted people in order to help them recover their dignity and regain self-sufficiency. The association leads in average 200 projects by year in the following sectors of intervention: food security, health, nutrition, construction and rehabilitation of infrastructures, water, sanitation, hygiene and economic recovery. PUI is assisting around 7 million people in 22 countries – in Africa, Asia, Middle East, Eastern Europe and France.

Crisis context

After an armed and civil uprising ended Muammar al Gadhafi’s regime in late 2011, the authorities have had difficulties to address pressing security issues, reshape the country’s public finances, or create a viable framework for post-conflict justice and reconciliation. Thus, since 2014, non-state armed groups have disrupted Libya’s political transition.

In 2019, the whole population is still affected by the armed conflict and the lack of a functioning government, and 823 000 people will still need humanitarian assistance (including 554,000 people in need of health care services) throughout the whole assessed territory in Libya. The complex humanitarian crisis is primarily driven by the absence of the rule of law, lack of access to basic services, displacement of population, the collapse of the economic system and the financial crisis. On April 4th 2019, the Libyan National Army (LNA) under the guide of General Haftar, announced the beginning of a large scale offensive against the Government of National Accord (GNA) in Tripoli. Soon after, the southern neighbourhoods of the city were engulfed in the conflict. To date, continued clashes, involving the use of heavy weaponry and airstrikes, affected 500,000 people, and displaced over 100,000 people within the Libyan capital, to the neighbouring cities, and, more recently to Tunisia.

Throughout 2019, in Benghazi and its surroundings, the situation remains calm even though tensions and heavy fighting took place in other towns of the country (Darnah, Tripoli, and Sabha). In eastern Libya, the situation remained relatively stable, allowing PUI program’s to progress despite bureaucratic interferences. However, this fragile equilibrium could be rapidly overturn depending on the evolution of conflict. Premiere Urgence Internationale (PUI) is monitoring closely the events and, is evaluating potential scenarios to adapt its humanitarian response. The violation of human rights and humanitarian law remain high countrywide, including of children and women’s rights. Important levels of gender-based violence are reported.

In the Southeast of the country, the tensions between the Tebu and the Zway tribes seriously affects the health system and the access to basic services. Tribe communities, when they are a minority in the area, are suffering from segregation in most of Al Kufrah’s institutions, including health care facilities. This occurs in a context of underdevelopment and poverty that exacerbates the impact of the conflict on the population in the region. Indeed, this area has been suffering, even before the conflict, from a poor investment from the central government. However, few information are available on this area and its humanitarian needs due to a poor, if not almost inexistent, presence of NGOs.

Besides, in the Libyan context, migrants, refugees and asylum seekers leaving outside and within the detention centres (DCs) represents another significant vulnerable group in Libya. Estimated to be around 700,000 to 1 million, they are among the most vulnerable population in the country and are currently facing acute needs. This includes number of migrants in detention centers. These persons, including both asylum seekers and refugees, have been consistently identified as being the most vulnerable individuals throughout Libya for several reasons. In particular, they are identified as having reduced access to, and availability of life-saving assistance. Additionally, various report show that refugees and asylum seekers in Libya face significant protection concerns, with their status making them particularly vulnerable to abuse, marginalisation, and exploitation. Those who move through the country are exposed to widespread abuses and human’s rights violation along the route. Due to their irregular status, lack of domestic support networks, impunity for crimes committed against foreign nationals, racism, xenophobia and policies linked to the control of mixed migrations flows in Europe, they are highly vulnerable and in need of humanitarian assistance.

PUI’s strategy/position in the country and current programs

Since May 2016 and the beginning of the exploratory mission, PUI still identifies the support to the health system and the improvement of access to health care as some of the major needs for the eastern Libyan population along with its ongoing field intervention. This analysis has been confirmed by the 2020 HNO, which defines the access to critical services (including public healthcare services and Wash facilities) as the second key humanitarian priority need, with the health sector being the one with the highest number of people in need (554,000 individuals). PUI Libya mission has started implementing operations in East of Libya (Benghazi area) in 2017 and developed an emergency health response that provides primary health care services to the most vulnerable population. PUI’s intervention focuses on health care through the deployment of Mobile Health Teams (MHT) delivering direct services to internal displaced populations, the host communities, migrants, refugees and asylum seekers.

PUI Libya Programming aims at strengthening the resilience of the most vulnerable populations affected by the ongoing conflict in Libya. PUI program targets both Libyan and non-Libyan populations suffered of life-threatening risks from exposure, vulnerability and inability to cope with human rights violations and abuses, conflict and violence, and deprivation of essential services and commodities. Thus, the program is based on a vulnerable approach and is implemented in various settings:

Since 2017 in urban settings with mainly the valuable support of DG ECHO as well as CDCS, Mairie de Paris in 2017 – 2018 and for 2020 with the Swiss Cooperation
Since 2018 in detention centers through a partnership with the UNHCR.

While the core of PUI intervention remains the provision of primary health care through direct service delivery (outreach modality), since 2018, PUI has also expanded its sectors of intervention in the lenses to develop an integrated and sustainable approach. As an example, PUI has expanded its direct service delivery to WASH activities with the objective to improve the overall health situation of the most vulnerable (as preventive action):

in IDP camps with the distribution of hygiene kits or,
in detention centers with the implementation of WASH related activities to ensure that the detention conditions met the minimum international standards.

On another hand, PUI conducted several rehabilitation projects to allow the reactivation of the public health services. To date, six primary health care centers located in Benghazi Mantika were rehabilitated and provided with medical equipment. The rehabilitation projects also allowed the reactivation of a water pumping station in one of the main conflict-affected area of Benghazi. Moreover, the Food and Drugs Agency of East Libya has been put back into service. Complementing PUI life-saving activities, those projects aim a more long-term impact and will be pursued in 2020 with the additional objective to enhance social cohesion between non-Libyan and Libyan people and improve acceptance between both communities.

In 2019, PUI has also begun implementing a two-year, EU Delegation funded health intervention focused on strengthening the MoH’s capacity to provide quality healthcare for Non-Communicable Diseases. This project includes the training of MoH staffs, which deliver direct service in pilot healthcare centers. The ultimate objective is to develop a national protocol based on a two-year testing period conducted in five pilot sites throughout the entire country. At last in 2020, PUI will start developing a protection component first in detention center and then in urban settings with present request and reinforce its MHPSS intervention.

To date, PUI has mobile health teams operating in the entire eastern Libya, two of which targeting vulnerable communities in urban setting and one targeting refugees and asylum seekers in detention centres. In the view to extend its operational coverage to all Eastern Libya, PUI conducted an exploratory mission in the Al Kufrah region (southeast Libya) in order to identify the specific needs of this isolated area and develop an adapted humanitarian response. Since then, PUI started to implement comprehensive health related activities to ensure a continuous access to essential care with the opening of Al Kufrah office in August 2019. To note, due to important bureaucratic restrictions, the humanitarian intervention in Libya is being managed remotely from Tunis

Job Description

Overall objective

The MEAL Coordinator will support PUI’s Technical Coordinators (Health, Protection and Basic Needs) and the Program Staff in being accountable to donors, constituents and stakeholders in the Libya mission, ensuring documentation of progress, measurement of effectiveness and impact, for donors reporting requirements and organisational accountability process. The MEAL Coordinator will support the project teams in the development of MEAL plans and tools for each project and provide MEAL guidance for the bases. The MEAL Coordinator will ensure the development and the effective management of data collected for utilisation in reports, proposals, learning exercises and improvement of implementation quality.

The MEAL Coordinator will lead assessments in liaison with project implementation teams and under the supervision of the Field Coordinators, standardise systems and capitalise on tools, and provide strong support at base level to monitor and ensure quality through lessons-learned of ongoing projects.

The MEAL Coordinator, in close cooperation with the Technical Coordinators and the Program teams, will ensure implementation of the defined MEAL strategy of PUI’s Program in order to improve program quality, monitoring performance and facilitating the transmission of best practices. He/she will enhance the overall use of clear project logframes, sound data collection and analysis methods; and facilitate assessments that are integrally linked to program design.

Contribute to the development and improvement of the MEAL processes and tools at mission’s level
Developing MEAL plans per project and planning/implementing assessments (including non-project-specific assessments)
Contribute to grant proposals and reports by making available accurate and qualitative data and analyzing it
Support in technical MEAL capacity to non-MEAL staff (Project Managers and Activity Managers)
Ensure PUI Accountability towards internal and external stakeholders

Specific objectives and linked activities

Contribute to the development and improvement of the MEAL processes and tools at mission’s level
Establish an online and central database for PUI mission in Libya by using a specialized software to store and organize project data. The role will include installation, configuration, database design, migration, performance monitoring, security, troubleshooting, as well as backup and data recovery. The MEAL Coordinator will be responsible for putting a system in place that will centralize all information the teams are collecting under the three running programs. The established database should provide an interface representing every project and the different data collection sheets that are currently used. In addition to that, the MEAL Coordinator will be responsible for monitoring database efficiency, sustaining the security and integrity of data, creating complex query definitions that allow data to be extracted and training colleagues in how to input and extract data.
Define an Internal Knowledge Management strategy for the mission, develop the necessary tools and ensure the implementation of the strategy by training the teams about the Internal Knowledge Management approach and collection of good practices
Collect best practices and case studies which demonstrate qualitative and quantitative changes in order to inculcate a culture of learning and information sharing.
Propose and Develop Terms of Reference for surveys, researches, case studies, lessons learnt success stories and any other qualitative data collection methods.
Ensure the classification of all relevant program documents in the mission GPS.

Developing MEAL plans per project and planning/implementing assessments (including non-project-specific assessments)
In collaboration with the Technical Coordinators and the Field Coordinators, elaborate logical frameworks, including the harmonization/standardization of indicators, data collection methodologies, workplans, measurement tools, analysis and reporting protocols.
Define methodologies and provide technical support for the development of baseline, endline and vulnerability/needs assessment studies, while supporting field teams.
Ensure the effective design and implementation of the defined monitoring tools per project and ensure the utilization of the data collected for improvement of program quality and accountability.
Lead at base-level checking and classification of the means of verification.
Oversee and support indicators monitoring processes by:

Providing technical support on the sampling, data collection and analysis process,
Ensuring quality and accuracy of data,
Coordinating and reviewing all assessment and outcome reports.

Contribute to grant proposals and reports by making available accurate and qualitative data and analysing it
- In collaboration with the Field and Technical Coordinators, prepare monitoring and evaluation plans for new proposals, including the definition of indicators, timelines and expected delivery.
Input to the compilation of donor reports collecting data from the field and ensuring correct analysis in narrative sections before submission.

Support in the development of proposals as needed; ensuring that assessments are utilized as the basis for proposal development and systematically available for proposal submission.

Support in technical MEAL capacity to non-MEAL staff (Project Managers and Activity Managers)
Train and provide technical support to the teams on all MEAL tools and processes, as well as on using analysed data to inform program quality control, document lessons learnt and future project development.
Lead on all field data collection exercises and data management, such as recruitment and training of data collectors and carry out and supervise data collection.
Trainings on MEAL concepts including protection of sensitive beneficiaries data, cross cutting issues e.g. gender.
Discussion of MEAL plans for each project and ensure team members understand operationalization of quality control process.
Ensure understanding of the indicators to be followed, the method of data collection, frequency, responsibility and analysis of each.
Provide ongoing mentorship and support in day-to-day tasks for the M&E team (implementation of field surveys, assessments and diagnostics and the configuration of IT collection tools such as Kobo), identify their learning needs to be addressed.
Lead program reviews by conducting review workshops.

Ensure PUI Accountability towards internal and external stakeholders
- Ensure the design and implementation of accountability mechanisms in the field.
- Establish, implement and monitor efficient feedback, complaints and referral mechanisms from beneficiaries and project teams.
- Establish a communication with communities’ protocol and ensure its rollout amongst all projects and support staff.
Production of maps, graphics and visuals for external dissemination.

In General, the MEAL Coordinator has to remain flexible and to perform other duties as required for the good running of the projects.

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