23 Janvier 2020 Il y a 5 years
Location Tunis, Tunisia
Position Status Full-time, Exempt or, Regular
Salary Level
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
The People and Strategy Team ensures that Mercy Corps has the people, strategies and learning that will enable it to be a world-class, cutting edge, humanitarian organization, creating transformational change in the world. We do this through: the recruitment, retention and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment.
Support the People Systems Administrator in the management and maintenance of Mercy Corps People Systems and Applications. This role will be a part of the People Systems and Analytics Team responsible for analyzing and triaging issues, defects, and requests for prompt action. In collaboration with the People Systems Admin, the role will also perform limited system configuration, testing, training, and documentation. Focus will mostly be on the systems and applications, but supporting interfaces, partner systems and reporting is also within scope. Customer experience and service is of the utmost importance to this role.
PRODUCTION SUPPORT
SECURITY
CONTINUOUS IMPROVEMENT SUPPORT
ORGANIZATIONAL LEARNING
ACCOUNTABILITY TO BENEFICIARIES
Supervisory Responsibility
None
Accountability
Expansive thinking paired with bias for action, diplomacy, relationship-building skills, political savvy and consensus-building across all stakeholder groups are critical to success in this position. Ability to network and build a range of stakeholder relationships. Commitment to continuous learning and development. Experience in large group meeting design, portfolio management, and negotiation. Comfort operating in a fast-paced environment with the ability to successfully multitask and meet all deadlines and team member needs. Ability to match personal work style and approach to build trust and credibility with a diverse array of stakeholders. Executive presence, listening and ability to influence senior leadership.
A successful candidate will be action-oriented, adaptable, results oriented and comfortable with change. S/he will be able to work productively and meet deadlines with superior organizational skills, attention to detail and the ability to successfully juggle multiple priorities and tasks, having an even temper, a problem-solving attitude and the ability to maintain positive relationships under difficult or heated circumstances. S/he should be able to influence and persuade people at all levels of the organization and to energize and inspire others, regardless of position, directing their efforts and activities toward a clear outcome. An authentic passion for the work is important along with a resilient spirit and ability to gracefully deal with adversity and ambiguity, making sense out of chaos. S/he should have the comfort and ability to deal with donors, executives and others with the same level of dignity and respect. Sense of humor is always appreciated.
The position is based in Tunis, Tunisia and may require international travel.
The position will be supporting a globally deployed system and will require work outside of a traditional schedule to accommodate time zone differences. Project workloads may also vary and require increased hours during peak times.
Mercy Corps team members represent the agency both during and outside work hours when deployed in a field posting or on a visit/TDY to a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.
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Offre d'emploi Publié sur Jamaity le 31 July 2019
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