IT Officer – DAI عودة إلى الفرص

Maximum Level of Effort: LTTA

Base of Operations: Tunis, Tunisia

position reports to: Director of Finance & Administration

Project Background:

The USAID Fiscal and Accounting System of Tunisia (FAST) Project supports the Government of Tunisia (GoT) to improve public financial management.  FAST focuses specifically on enhancing and upgrading the government’s public financial management information system (PFMIS) to increase the efficiency, transparency, and predictability of public finances.  The project strengthens the government’s capacity to carry out fiscal, budgetary, and revenue collection mandates and advances electronic services to optimize regulations, procedures, and authorizations that reduce the cost and time burden on businesses, facilitate investment and trade, and promote innovation. Finally, FAST works to strengthen communication between policy makers and the public to build a common understanding of the constraints to—and opportunities for—economic expansion.

Purpose:

The IT Officer will support all technical IT needs for the FAST program and staff, including overall network administration, troubleshooting, and maintenance of IT and communication equipment.

Responsibilities and Key Tasks:

• Server and server application maintenance (Hardware integration, Windows server maintenance, LAN and WAN connectivity, anti-virus installation and maintenance).
• Client computer hardware and application installation and configuration and maintenance of Laptops, Desktops, MS Windows, MS Office, and other mail clients, anti-virus and other project software.
• Perform network administration activities to include: performing back-ups, restoring files, adding or deleting users; checking space requirements; applying and monitoring security patches for all operating systems and server applications; installing and configuring network systems and workstation systems; and configuring router and firewall firmware and software.
• Troubleshoot employee computer and application problems; performs repairs as needed, provides feedback and recommends and implements solutions, upgrades and training.
• Check systems to optimize performance and to initiate recovery action after system failures;
• Manage, control, and secure all software
• Make suggestions for network hardware and software system improvements
• Create and maintain effective inventory of IT and communication equipment
• Assist in procurement and evaluation of all IT technical equipment.