Head of Sub-office- Zarzis -OIM عودة إلى الفرص

Position Title: Head of Sub-office- Zarzis 

Duty Station: Tunis, Tunisia 

Classification: NOA  

Type of Appointment: One year fixed term 

Estimated Start Date: ASAP 

Reference Code: VATN2021-030 

Organizational Context and Scope: 

Established in 1951, IOM is the leading inter-governmental organization in the field of migration  and works closely with governmental, intergovernmental and non-governmental partners. IOM  is dedicated to promoting humane and orderly migration for the benefit of all. It does so by  providing services and advice to governments and migrants. 

Under the direct supervision of the Chief of Mission (CoM), and in close collaboration with project  managers of relevant operational units, the Head of Sub-office will be responsible and  accountable for assisting in the development, planning, implementation and monitoring of the  sub-office activities as well as for leasing with local authorities and partners, and reporting on  IOM’s activities in the area of responsibility.  

The Head of Sub-Office will also provide technical recommendations on the way forward to a  successful and timely implementation of relief/recovery activities targeting vulnerable migrants  and crisis-affected communities in the South of Tunisia, and explore new opportunities for  initiatives covering Migration & Development and Research on migration issues.  

The Head of Sub Office – ZARZIS will undertake the following tasks:

Core Functions / Responsibilities: 

1. Management, Under the direct supervision of CoM, assist in monitoring and  overseeing all aspects of the operational, logistical, administrative, budgetary and  financial activities as well as supervision of staffing in his/her area of responsibility for  the administrative matters in close coordination with the related unit and in  accordance with program standards;  
2. Directly supervise all staff members assigned to the Sub-Office and ensure that they  perform the tasks assigned in line with IOM regulations and guidelines and according  to donors’ requirements; Support with the case management for Victims of  Trafficking detected by IOM and with their referral to National Commission to Combat  Trafficking in Persons for formal identification protection and assistance. 
3. In the framework of the different IOM projects, especially the regional project  “NOAH IV” on mixed migratory flows, and the national project ”MRRM” aiming at  establishing Migrant Response and Resources Mechanisms in the migratory route – including Zarzis and Medenine, coordinate a timely IOM response to migrants in need  of humanitarian and social assistance in the South of Tunisia; in particular to migrants  rescued at sea, migrants stranded in the South, and migrants requiring support to  safely return home through/from Tunisia; 
4. Maintain effective and excellent working relationships with local government  authorities, community leaders, relevant UN agencies and INGOs and local CSOs  involved in the assistance to migrants and receiving communities; 
5. Support the development of effective strategies and action plans with the respective  local service providers/partners in the South of Tunisia (local government  organizations, hospitals, NGOs, etc.) based on the needs of migrants; 
6. Work and liaise with the group of Youth Peer Educators based in the South of Tunisia,  and assist with the effective implementation of their activities in the field, in the  framework of regional Health Project; 
7. Ensure appropriate implementation of IOM’s policies and procedures with regards to  emergency response and post-crisis management; 
8. Work and liaise with relevant colleagues and stakeholders in developing plans of  action and projects in support of the crisis management process and support the  update of the UNCT Contingency Plan; 
9. Prepare and submit weekly and monthly reports to relevant PMs and COM, and provide inputs and statistics according to needs and requests received;

10. Support program managers in the overall implementation of projects in the South of  Tunisia and ensure compliance to relevant IOM and donors’ policies and procedures; 
11. Represent IOM to meetings organized in the South of Tunisia, by partners  and authorities; 
12. Support PMs in carrying out technical assessments to best respond to the needs of  migrants seeking IOM assistance; 
13. Support the development of new proposals in Migrants Protection,  Border/Humanitarian Management and Crisis Management, Migrants Integration,  Community Stabilization, Research, and Migration & Development; 
14. Coordinate on security related matters with Security Focal Point in Tunis and  local Regional Security Advisor (RSA);  
15. Ensure that sub office and its staff comply with MOSS requirements and UNDSS advisories are followed; 
16. Undertake duty travel related as required; 
17. Perform such other duties as maybe assigned. 

Required Competencies: 

The incumbent is expected to demonstrate the following values and competencies: 

Values – all IOM staff members must abide by and demonstrate these three values: • Inclusion and respect for diversity: respects and promotes individual and cultural  differences; encourages diversity and inclusion wherever possible. 

• Integrity and transparency: maintains high ethical standards and acts in a manner  consistent with organizational principles/rules and standards of conduct. 
• Professionalism: demonstrates ability to work in a composed, competent and committed  manner and exercises careful judgment in meeting day-to-day challenges. 

Core Competencies  

• Teamwork: develops and promotes effective collaboration within and across units to  achieve shared goals and optimize results. 
• Delivering results: produces and delivers quality results in a service-oriented and  timely manner; is action oriented and committed to achieving agreed outcomes. • Managing and sharing knowledge: continuously seeks to learn, share knowledge and  innovate.

• Accountability: takes ownership for achieving the Organization’s priorities and  assumes responsibility for own action and delegated work. 
• Communication: encourages and contributes to clear and open communication;  explains complex matters in an informative, inspiring and motivational way. 

Teamwork 

• Fosters a sense of team spirit by developing a shared understanding, accountability and  enthusiasm for the team’s work. 
• Displays a high level of cultural awareness, sensitivity to different ways of working and  leverages individual strengths in order to build a better team. 
• Shares credit for team accomplishments and ensures that the contribution of others is  recognized. 
• Helps create a positive team spirit, putting aside personal considerations to help the team  achieve its goals. 

Delivering results 

• Produces high-quality results and workable solutions that meet clients’ needs. • Anticipates constraints, identifies solutions and takes responsibility for addressing critical  situations. 
• Monitors own and others’ work in a systematic and effective way, ensuring required  resources and outputs. 
• Aligns projects with Organization’s mission and objectives and demonstrates a good  understanding of the impact of team’s and own work on external and internal counterparts. 

Managing and sharing knowledge 

• Disseminates and shares knowledge openly and actively contributes to knowledge/network  communities for topics relevant to area of expertise. 
• Encourages knowledge-sharing across units/departments and ensures that knowledge is  captured, recorded and disseminated appropriately. 
• Builds networks for the effective communication and exchange of knowledge and ideas and  puts others into contact with various sources of knowledge. 
• Contributes to an environment that is conducive to innovation and learning. Accountability 
• Proactively seeks responsibility in delivering towards the goals of the Organization. • Plans and organizes work with a clear and deliberate focus, ensuring commitments are  easily identified and progress is widely communicated. 
• Stands by the actions of team or department, publicly accepting ownership. • Takes responsibility of own shortcomings and those of the work unit, where applicable. 

Communication 

• Speaks and writes clearly and effectively. 
• Seeks to share information with others, with due respect for diversity and the confidentiality  of specific sensitive information.

• Listens and seeks to understand without bias, and responds appropriately. • Shares information and keeps others up to date; actively seeks others’ views and ideas and  respects their contribution. 

Managerial competencies 

• Leadership 

Provides a clear sense of direction, leads by example and demonstrates the ability to carry out  the organization’s vision.  

Assists others to realize and develop their potential. 

• Empowering others & building trust 

Creates an atmosphere of trust and an enabling environment where staff can contribute their  best and develop their potential. 

• Strategic thinking & vision 

Works strategically to realize the Organization’s goals and communicates a clear strategic  direction. 

Required Qualifications:  

Education & Experience: 

• Master’s degree in Management, Political, Social Science or Business Administration  from an accredited academic institution; OR University Degree in the above fields with  two years of relevant professional experience  
• Experience in the field migration and refugee assistance, relief activities targeting  returnees, IDPs, conflict-affected communities and vulnerable migrants;  
• Experience in complex humanitarian emergency or post-conflict environment;  • Experience in liaising with governmental authorities, other national/international  institutions  
• Experience with Microsoft Office products, especially Outlook, Word, Excel and  PowerPoint,  
• Ability to establish and maintain strong working relations with Government  counterparts, UN agencies and/or non-governmental organizations.  
• Familiarity with the region an asset 

Professional experience in: 

Operations 

• Delivers on set objectives in hardship situations 
• Effectively coordinates actions with other implementing partners 
• Works effectively with local authorities, stakeholders, beneficiaries and the broader  community to advance country office or regional objectives 

Emergency and Crisis 

• Works effectively in high-pressure, rapidly changing environments. 
• Coordinates actions with emergency response actors.

• Supports adequate levels of information sharing between internal units, cluster  partners, IOM and emergency response actors 
• Establishes and maintains effective relationships with implementing partners • Makes correct decisions rapidly based on available information 

SKILLS  

• Capacity to work effectively and harmoniously within people at different levels within  and outside organization and with colleagues from varied cultures and professional  backgrounds. 
• Candidate should be highly motivated with dynamic personality and the ability to work  under pressure to meet deadlines. 
• Ability to draft correspondence and communicate effectively 
• High level of computer literacy (MS Office Word, Excel and Outlook); experience in  handling web-based management system. 
• Ability to analyse and interpret source information and data; capable of designing,  reviewing and revising business processes to achieve efficiency. 

Languages: 

Fluency in French, English and Arabic (written and spoken) is required.