Creative- Human Resources (HR) Manager – USAID Tunisia Civil Society عودة إلى الفرص

USAID Tunisia Civil Society 

Human Resources (HR) Manager

Position Location: Tunisia 

Background: 

Creative Associates International (Creative) is a dynamic, fast-growing global development firm that specializes in education, economic growth, governance and post-crisis stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio that includes the U.S. Agency for International Development and the State Department, among others. Since its founding in 1977, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike.    

Position Summary:  

Creative Associates seeks an experienced Human Resources Manager for a USAID-funded project that seeks to support Tunisian citizens to act and advocate for specific issues and effect change at the local, regional, and national level in advancing Tunisia’s development and to build the legitimacy and sustainability of the civil society sector. The HR Manager leads HR practices and objectives that will provide a high-performance team culture that emphasizes employee engagement, performance management, and the recruitment and ongoing professional development of project staff. The HR Manager is responsible for the maintenance of processes and metrics that support the achievement of the project’s goals which includes ensuring compliance with Creative and donor/client human resources policies, procedures, and regulations. 

Reporting & Supervision:  

The HR Manager reports to the DCOP Operations. The HR Manager will liaise as needed with the HQ HR Operations Manager on related project and corporate HR matters. 

Primary Responsibilities: 

• Oversee the management of project office human resources to ensure a diverse, skilled, and productive workforce, an effective leadership team, and an organizational culture where Creative’s values are practiced. 
• Manage HR office operations ensuring compliance with Creative and client HR rules and regulations. 

• Lead the full-cycle recruitment process including finalization of job descriptions, advertisement of vacancies, review of applicants, scheduling and conducting interviews alongside project senior management, checking candidate references, and collecting new hire documents. 
• Onboard new project hires. 
• Manage employee benefits enrollment and ensure all inquiries and challenges faced by employees regarding their insurances are handled. 
• Coordinate the performance evaluation process. 
• Provide information and advice to project staff regarding HR policies and procedures. 

• Coordinate staff training and establish staff development plans based on staff appraisals and evaluation. 
• Receive and log various grievances or complaints from employees; consult with Regional HR Operations Manager and legal counsel regarding difficult cases and provide recommended solutions prior to forwarding complaints to management for review. 
• Provide oversight related to the updating of personnel files and other related HR documents including employment agreements, amendments, time sheets, calendar holidays and leave. 
• Provide information as required by Compliance Officers/Auditors during audits. 
• Perform other duties as assigned. 

Required Skills & Qualifications: 

• Bachelor’s degree in human resources, business administration or a related field. 
• At least six (6) years of general work experience and four (4) years of progressively responsible HR experience preferably working on donor-funded projects. 
• Previous experience working on USAID-funded projects and knowledge of corresponding rules and regulations is highly desired. 

• Excellent communication and interpersonal skills. 
• Excellent record keeping and documentation skills. 
• Demonstrated knowledge of Tunisia’s local labor law. 
• Proficiency with Microsoft Office. 
• Arabic and French fluency required, English proficiency preferred. 

• Ability to work in Tunisia.  

Local candidates strongly encouraged to apply.    

Only finalists will be contacted.  No phone calls, please.   

Creative Associates International Inc. is an Equal Opportunity Employer: Disability/Veteran.