(Offre en anglais) The Carter Center recrute un(e) “IT Support Officer” عودة إلى الفرص

 Location:  Tunis, Tunisia

Anticipated Duration: August, 2019 – November 31, 2019 (with possible extension)

The Carter Center has recently initiated the deployment of a long-term observation mission to monitor the Presidential and/or Parliamentary elections anticipated in fall 2019 in Tunisia. We are currently recruiting an IT Support person. This position is open to Tunisian nationals only.

The IT Support person will be primarily responsible for supporting the Carter Center (TCC) Field Office and long term observers in all IT and communication technology issues.

In close coordination with the core team and The Mission Director, the incumbent will have the following duties and responsibilities:

• Assists the Security and Operations Manager in performing his/her IT responsibilities;
• Installs and maintains network printers, copy machines, scanners and fax machines;
• Installs GSM SIM cards in the mobile telephones to be used by the mission personnel;
• Maintains the computer server of the mission, and e-mail server if applicable;
• Installs, updates and maintains all the security software on the mission network, including firewalls, antivirus, anti-spam, anti-spyware, etc.;
• Installs and maintains all the necessary legally licensed software and all the necessary hardware on the mission computers
• Informs the Security and Operations Manager on local conditions regarding telephone land lines, internet connection possibilities (DSL, Wireless, Cable, Broadband, Satellite connections) and local GSM systems;
• Assists all mission members as help-desk for the hardware, operating system and various software
• Prepares all equipment to be used for presentations to be done by the mission personnel during the mission meetings/briefings/trainings;
• Assists in the handover of all the Carter Center travelling IT equipment to the core staff members, long and short-term observers, and all other persons/delegations/organizations for which the mission provides support.
• Identifies possible ICT equipment providers in the country and provide all the useful information on market analysis and local conditions;
• At the closing of the mission, helps in packing the mission IT equipment.