AMIDEAST Tunisia recrute un English Language Program Coordinator Retour vers les opportunités

Position Description

• Job Title:  English Language Program Coordinator
• Department: English Language Department
• Supervisor: Technical – EL Director, Operational – Sahel Office Director
• Location: Sousse / Monastir

Position Summary:

The EL Program Coordinator (ELPC) is responsible for the overall management and supervision of English Language activities in the Sousse and Monastir offices of AMIDEAST Tunisia.   I close collaboration with the EL Director, the ELPC must ensure a consistent quality of instruction and programming, as well as promote the expansion of EL activities in the region. The position is based in the Sousse office, but regular visits to the Monastir office (2 per week in the initial few months, possibly scaled back to one per week thereafter) are required.  This is a full-time (40 hours per week) position, eligible for full AMIDEAST benefits.

Responsibilities:

• Administration
  • Contributes to and implements an annual EL strategic business plan based on market demand, targeted customer needs, and program resources.
  • Provides ideas for program development and ongoing improvement guided by the strategic plan and program evaluation.
  • Coordinates the planning of new EL integrated solutions by working closely with the professional training, testing, and advising departments.
  • Develops new business proposals for EL, contributing to a responsive technical component and an appropriate budget in coordination with the Sahel Office Director.
  • Responsible for assisting the Sahel Office Director in preparing the EL portion of the office annual budget.
  • Communicates an EL strategy, program priorities, and ongoing issues regularly with the Country Director and key staff.
  • Implements and oversees a comprehensive electronic and hard copy filing system for the department, including curricular, registration, business development, marketing, and staffing issues.
• Marketing & Client Relations
  • In collaboration with the Sahel Office Director, ensures that an appropriate plan for outreach and marketing of the EL program is in place for increasing awareness of EL products and services.
  • Meets and communicates with current and potential clients/organizations regularly about maintaining, expanding, and/or adding EL products and services.
• Instructional Design & Materials
  • Develops a thorough understanding of all AMIDEAST course offerings and ensures that that each EL program or course curriculum, materials, and assessments are aligned across offices.
  • Ensures that EL courses adhere to principles of adult or young learner language acquisition within a communicative approach.
  • Selects materials and resources that engage learners as active participants, provide a variety of classroom activities, and integrate the four skills.
• Teacher Recruitment & Support
  • Finalizes recruitment and hiring of qualified EL teachers in coordination with the EL Director in accordance with forecasted needs.
  • Onboards new teachers and provides training on AMIDEAST methods and processes.
  • Plans teaching assignments by matching teacher skills and background to specific courses and the needs of certain groups, as feasible.
  • Develops and implements a training and professional development plan for all EL teachers based on performance needs, teacher evaluations, and EL trends.
  • Incorporates self-assessment and peer mentoring into a professional development plan, leveraging the expertise of experienced AMIDEAST teachers.
  • Organizes and chairs regular teacher meetings for information sharing, idea exchange, and course planning.
  • Observes and evaluates teachers regularly in a supportive, developmental way, and discusses evaluation results with teachers.
  • Gathers teacher feedback regularly as part of an ongoing process of considering program changes and improvements.
  • Although this role is administrative, the ELPC may on occasion be asked sub a class if another substitute teacher is not available.
• Program Delivery & Student Support
  • Ensures that EL student admission and placement procedures are implemented appropriately.
  • Ensures that students are provided with adequate orientation to the program, policies and regulations, and course requirements – including in written form.
  • Has a system in place for students to lodge complaints and for staff to follow up regarding complaints and related issues.
  • Selects and implements appropriate program evaluation methods and tools that include regular, end-of-course and end-of-program customer satisfaction evaluation.
  • Provides effective means for regularly capturing student feedback and increasing student retention through improved client relations.
  • Ensures that evaluation results are analyzed and that related recommendations are used regularly in program planning and development.
  • Incorporates an appropriate program evaluation component into new EL proposals and initiatives.
  • Provides regular updates about the EL program for internal needs, external clients, as well as the AMIDEAST website and other marketing materials.

Required:

This position description is not intended to be all-inclusive, and the incumbent will perform other reasonable business-related duties as assigned by the immediate supervisor and other managers when necessary.  AMIDEAST reserves the right to change duties and responsibilities as the need arises.  This position description does not constitute a written or implied contract of employment.

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